HELP. Some of my files on a WD drive has been infected with a .tphwabi

[Anoj]

Just a few days ago our WD mybook live was hacked and im unable to open word documents or some images due to extension. tphwabi extension at the end of these documents.

Any idea what this is and how i can fix it.

Thank you

 

[TwinHeadedEagle]

Hello,



They call me TwinHeadedEagle around here, and I'll be working with you.



Before we start please read and note the following:

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• Please do not run any tools other than the ones I ask you to, when I ask you to. Some of these tools can be very dangerous if used improperly. Also, if you use a tool that I have not requested you use, it can cause false positives, thereby delaying the complete cleaning of your machine.
  
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That being told, if any evidence of illegal OS, software, cracks/keygens or any other will be revealed, any further assistance will be suspended. If you are aware that there is this kind of stuff on your machine, remove it before proceeding!
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Failure to follow these guidelines will result with closing your topic and withdrawning any assistance.

Scan with Farbar Recovery Scan Tool

Please download Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them.
Only one of them will run on your system, that will be the right version.

• Double-click to run it. When the tool opens click Yes to disclaimer.
• Press Scan button.
• It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
• The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

 

[Anoj]

ok thank you im going to install the tool now

 

[Anoj]

hey this did not scan the drive that i needed? is that alright

 

[Anoj]

I have attached the FIRST.txt file and Addition.txt

 

[Anoj]

This drive was a network drive as well and i installed it on my computer to access it through R-Linux as i was not able to do anything over the network. Hope that helps

 

[TwinHeadedEagle]

I cannot help you with this infection, files are encrypted and they cannot be restore to working condition.

 

[Anoj]

Do you know if this a infection? and what the encryption is?

 

[TwinHeadedEagle]

I think this is something very new. Don't know any info about this.

 

[Anoj]

This is what the document says:

Your documents, photos, databases and other important files have been encrypted
with strongest encryption and unique key, generated for this computer.

Private decryption key is stored on a secret Internet server and nobody can
decrypt your files until you pay and obtain the private key.

If you see the main locker window, follow the instructions on the locker.
Overwise, it's seems that you or your antivirus deleted the locker program.
Now you have the last chance to decrypt your files.

Open http://kurrmpfx6kgmsopm.onion.cab or http://kurrmpfx6kgmsopm.tor2web.org
in your browser. They are public gates to the secret server.

If you have problems with gates, use direct connection:

1. Download Tor Browser from http://torproject.org

2. In the Tor Browser open the http://kurrmpfx6kgmsopm.onion/
Note that this server is available via Tor Browser only.
Retry in 1 hour if site is not reachable.

Copy and paste the following public key in the input form on server. Avoid missprints.

 

[TwinHeadedEagle]

Yes, it is similar to Cryptowall infection, but it seems this is something very new. I cannot help you unfortunately.

 

[Anoj]

Ok, thank you. if you do come accoss something please let me know.