help to remove malware ads on chrome

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tank77

New Member
Thread author
Jun 15, 2020
3
ecently i visited a page when you can develop your own resume career for a job called resume. io , everything was fine, but i leave the page when ask me pay a monthly fee. since that day every time i watch a youtube video show me a ads, even when adblock is installed. i dont know how remove efficiently, and its just a thing from chrome because in another web browser not show the ads. i tried the option from chrome to remove unsafe software in my pc, but it crash after a few minutes.
 

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nasdaq

Super Moderator
Verified
Staff Member
Nov 5, 2019
1,597
Hello, Welcome to MalwareTips.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

We need more information.

[/b][/b]Download the Farbar Recovery Scan Tool (FRST).
Choose the 32 or 64 bit version for your system.
and save it to a folder on your computer's Desktop.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

How to attach a file:
In the Reply section in the bottom of the topic Select Click the Attach Files.
Navigate to the location of the File.
Click the file. It will appear in the reply section.
Click the Post Reply button.

Please post the logs for my review.

Let me know what problems persists.

Wait for further instructions

p.s.
Attach the file in this forum.
 

tank77

New Member
Thread author
Jun 15, 2020
3
Hello, Welcome to MalwareTips.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

We need more information.

[/b][/b]Download the Farbar Recovery Scan Tool (FRST).
Choose the 32 or 64 bit version for your system.
and save it to a folder on your computer's Desktop.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

How to attach a file:
In the Reply section in the bottom of the topic Select Click the Attach Files.
Navigate to the location of the File.
Click the file. It will appear in the reply section.
Click the Post Reply button.

Please post the logs for my review.

Let me know what problems persists.

Wait for further instructions

p.s.
Attach the file in this forum.
 

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nasdaq

Super Moderator
Verified
Staff Member
Nov 5, 2019
1,597
Hello, Welcome to MalwareTips.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Please download the attached Fixlist.txt file to the same folder where the Farbar tool is running from.
The location is listed in the 3rd line of the FRST.txt log you have submitted.

Run FRST and click Fix only once and wait.

The Computer will restart when the fix is completed.

It will create a log (Fixlog.txt) please post it to your reply.
===

Please post the Fixlog.txt and let me know what problem persists.
 

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tank77

New Member
Thread author
Jun 15, 2020
3
yes thank you, i did the sugerence that you tell me about fix the scan, and also clear cache for the last 4 weeks of chrome and the problem persist
 

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nasdaq

Super Moderator
Verified
Staff Member
Nov 5, 2019
1,597
Hi,

This looks like Ads from push notifications on the bottom or the sides of pages.
Next time you see an ad click on the notice on the right of the task bar.
If you see a setting wheel open it and change the setting to stop the notifications.

How to Disable Notifications. In Chrome, Firefox, Opera, Edge, and Safari.

Add the site to your block list.

How did I get this.

Forget Email. Web Sites Use Notifications to Spam Your Browser Instead
Removing notification subscriptions is easy
Works for Chrome and Firefox.
<<<>>>
=====

If the problem persists and Chrome is Synced with other Devices reset it.



Execute the suggested fix.

Restart the computer normally.
===========

Is the problem solved?
 

nasdaq

Super Moderator
Verified
Staff Member
Nov 5, 2019
1,597
Hi,

This looks like Ads from push notifications on the bottom or the sides of pages.
Next time you see an ad click on the notice on the right of the task bar.
If you see a setting wheel open it and change the setting to stop the notifications.

How to Disable Notifications. In Chrome, Firefox, Opera, Edge, and Safari.

Add the site to your block list.

How did I get this.

Forget Email. Web Sites Use Notifications to Spam Your Browser Instead
Removing notification subscriptions is easy
Works for Chrome and Firefox.
<<<>>>
=====

If the problem persists and Chrome is Synced with other Devices reset it.



Execute the suggested fix.

Restart the computer normally.
===========

Is the problem solved?
 
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