Help using GMER

Paulray

New Member
Thread author
Oct 19, 2013
7
I've done a scan with GMER and it showed in the registry tab under HKEY local machine /software 85% of the files where in red which i assume means there effected with malware but i don't know where to start to try and remove them,i've attached a screen shot.Can you help please?
 

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kuttus

Level 2
Verified
Oct 5, 2012
2,697
Hi and welcome to the malwaretips.com forums!

I'm Kuttus and I am going to try to assist you with your problem. Please take note of the below:
  • I will start working on your malware issues, this may or may not, solve other issues you have with your machine.
  • The fixes are specific to your problem and should only be used for this issue on this machine!
  • The process is not instant. Please continue to review my answers until I tell you your machine is clear. Absence of symptoms does not mean that everything is clear.
  • If you don't know, stop and ask! Don't keep going on.
  • Please reply to this thread. Do not start a new topic.
  • Refrain from running self fixes as this will hinder the malware removal process.
  • It may prove beneficial if you print of the following instructions or save them to notepad as I post them.
Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.


Before we start:
Please be aware that removing malware is a potentially hazardous undertaking. I will take care not to knowingly suggest courses of action that might damage your computer. However it is impossible for me to foresee all interactions that may happen between the software on your computer and those we'll use to clear you of infection, and I cannot guarantee the safety of your system. It is possible that we might encounter situations where the only recourse is to re-format and re-install your operating system, or to necessitate you taking your computer to a repair shop.

Because of this, I advise you to backup any personal files and folders before you start.
<hr />

Please run the following utility so that I can get a log of your system...
STEP 1 : Run a scan with Combofix
Please read and follow very carefully the below instructions

Download ComboFix from one of the following locations:

COMBOFIX DOWNLOAD LINK #1 (This link will automatically download Combofix on your computer)
COMBOFIX DOWNLOAD LINK #2 (This link will automatically download Combofix on your computer)
----------------------------------------------------------------
VERY IMPORTANT !!! Save ComboFix.exe to your Desktop

<ul>
<li>Close any open browsers.</li>
<li>Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
<>Very Important!</> Temporarily <>disable</> your <>anti-virus</>, <>script blocking</> and any <>anti-malware</> real-time protection <em><>before</></em> performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause <em>"unpredictable results"</em>.</li>
<li><>WARNING: Combofix will disconnect your machine from the Internet as soon as it starts</>.Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
If there is no internet connection after running Combofix, then restart your computer to restore back your connection.</li>
</ul>
-----------------------------------------------------------------

How to run the Combofix scan :
  1. Double click on ComboFix.exe & follow the prompts.
  2. Accept the disclaimer and allow to update if it asks
  3. When finished, it shall produce a log for you.
    [*]Please include the C:\ComboFix.txt in your next reply.

Additional notes:
<ol><li> Do not mouse-click Combofix's window while it is running. That may cause it to stall.</li>
<li> Do not "re-run" Combofix. If you have a problem, reply back for further instructions.</li>
<li> If after the reboot you get errors about programms being marked for deletion then reboot, that will cure it.</li></ol>



<hr />
 
Last edited by a moderator:

Paulray

New Member
Thread author
Oct 19, 2013
7
ComboFix 13-10-19.02 - Paul Curtis 20/10/2013 1:48.1.4 - x64
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.44.1033.18.1907.778 [GMT 1:00]
Running from: c:\users\Paul Curtis\Downloads\ComboFix.exe
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
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((((((((((((((((((((((((( Files Created from 2013-09-20 to 2013-10-20 )))))))))))))))))))))))))))))))
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2013-10-20 00:54 . 2013-10-20 00:54 -------- d-----w- c:\users\Default\AppData\Local\temp
2013-10-19 16:05 . 2013-10-19 16:05 -------- d-----w- c:\users\Paul Curtis\AppData\Roaming\WinZip
2013-10-19 16:00 . 2013-10-19 16:00 -------- d-----w- c:\users\Paul Curtis\AppData\Local\WinZip
2013-10-19 16:00 . 2013-10-19 16:00 -------- d-----w- c:\programdata\WinZip
2013-10-19 16:00 . 2013-10-19 16:00 -------- d-----w- c:\program files\WinZip
2013-10-18 18:09 . 2013-10-18 18:09 -------- d-----w- c:\programdata\APN
2013-10-18 17:56 . 2013-10-18 17:56 -------- d-s---w- c:\windows\SysWow64\Microsoft
2013-10-18 17:55 . 2013-10-19 15:58 75888 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{DC30118E-AFE4-4096-9ED9-C31B6C4E156F}\offreg.dll
2013-10-18 13:53 . 2013-10-14 07:12 10280728 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{DC30118E-AFE4-4096-9ED9-C31B6C4E156F}\mpengine.dll
2013-10-17 15:51 . 2013-10-17 15:51 96168 ----a-w- c:\windows\SysWow64\WindowsAccessBridge-32.dll
2013-10-17 12:42 . 2013-10-17 12:42 -------- d-----w- c:\users\Paul Curtis\KironRaceViewer
2013-10-16 19:04 . 2013-10-16 19:04 -------- d-----w- c:\users\Paul Curtis\AppData\Local\VS Revo Group
2013-10-16 19:04 . 2013-10-16 19:04 -------- d-----w- c:\programdata\VS Revo Group
2013-10-16 19:04 . 2009-12-30 10:21 31800 ----a-w- c:\windows\system32\drivers\revoflt.sys
2013-10-16 19:04 . 2013-10-16 19:04 -------- d-----w- c:\program files\VS Revo Group
2013-10-13 22:53 . 2013-10-13 22:53 -------- d-----w- c:\users\Paul Curtis\AppData\Local\Programs
2013-10-11 12:06 . 2013-10-11 12:06 163504 ----a-w- c:\programdata\Microsoft\Windows\Sqm\Manifest\Sqm10145.bin
2013-10-09 10:58 . 2013-10-09 10:58 -------- d-----w- c:\program files\iPod
2013-10-09 10:58 . 2013-10-09 10:59 -------- d-----w- c:\programdata\34BE82C4-E596-4e99-A191-52C6199EBF69
2013-10-09 10:58 . 2013-10-09 10:59 -------- d-----w- c:\program files\iTunes
2013-10-09 10:58 . 2013-10-09 10:59 -------- d-----w- c:\program files (x86)\iTunes
2013-10-09 10:28 . 2013-07-04 12:50 633856 ----a-w- c:\windows\system32\comctl32.dll
2013-10-09 10:28 . 2013-07-04 11:50 530432 ----a-w- c:\windows\SysWow64\comctl32.dll
2013-10-09 10:28 . 2013-06-06 05:50 41472 ----a-w- c:\windows\system32\lpk.dll
2013-10-09 10:28 . 2013-06-06 05:49 14336 ----a-w- c:\windows\system32\dciman32.dll
2013-10-09 10:28 . 2013-06-06 04:57 25600 ----a-w- c:\windows\SysWow64\lpk.dll
2013-10-09 10:28 . 2013-06-06 04:50 10240 ----a-w- c:\windows\SysWow64\dciman32.dll
2013-10-09 10:28 . 2013-06-06 03:30 368128 ----a-w- c:\windows\system32\atmfd.dll
2013-10-09 10:28 . 2013-06-06 03:01 295424 ----a-w- c:\windows\SysWow64\atmfd.dll
2013-10-09 10:26 . 2013-09-04 12:11 99840 ----a-w- c:\windows\system32\drivers\usbccgp.sys
2013-10-09 10:26 . 2013-09-04 12:11 325120 ----a-w- c:\windows\system32\drivers\usbport.sys
2013-10-09 10:26 . 2013-09-04 12:11 52736 ----a-w- c:\windows\system32\drivers\usbehci.sys
2013-10-09 10:26 . 2013-09-04 12:12 343040 ----a-w- c:\windows\system32\drivers\usbhub.sys
2013-10-09 10:26 . 2013-09-04 12:11 30720 ----a-w- c:\windows\system32\drivers\usbuhci.sys
2013-10-09 10:26 . 2013-09-04 12:11 7808 ----a-w- c:\windows\system32\drivers\usbd.sys
2013-10-09 10:26 . 2013-09-04 12:11 25600 ----a-w- c:\windows\system32\drivers\usbohci.sys
2013-09-27 12:53 . 2013-09-27 12:54 -------- d-----w- c:\users\Paul Curtis\AppData\Roaming\Enlightenus2_BFG
2013-09-27 12:52 . 2013-09-27 12:52 -------- d-----w- c:\program files (x86)\Enlightenus II - The Timeless Tower Collector's Edition
2013-09-20 16:45 . 2013-09-20 16:45 -------- d-----w- c:\program files (x86)\Common Files\Java
2013-09-20 16:45 . 2013-10-17 15:51 -------- d-----w- c:\programdata\Oracle
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(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
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2013-10-09 14:25 . 2013-08-26 04:28 80541720 ----a-w- c:\windows\system32\MRT.exe
2013-09-03 13:35 . 2013-08-27 20:41 278800 ------w- c:\windows\system32\MpSigStub.exe
2013-08-30 07:48 . 2013-08-30 07:55 22600 ----a-w- c:\windows\system32\drivers\aswKbd.sys
2013-08-30 07:47 . 2013-08-25 22:22 287840 ----a-w- c:\windows\system32\aswBoot.exe
2013-08-29 01:48 . 2013-10-09 10:27 44032 ----a-w- c:\windows\apppatch\acwow64.dll
2013-08-27 22:23 . 2013-08-27 22:23 97280 ----a-w- c:\windows\system32\mshtmled.dll
2013-08-27 22:23 . 2013-08-27 22:23 92160 ----a-w- c:\windows\system32\SetIEInstalledDate.exe
2013-08-27 22:23 . 2013-08-27 22:23 905728 ----a-w- c:\windows\system32\mshtmlmedia.dll
2013-08-27 22:23 . 2013-08-27 22:23 81408 ----a-w- c:\windows\system32\icardie.dll
2013-08-27 22:23 . 2013-08-27 22:23 77312 ----a-w- c:\windows\system32\tdc.ocx
2013-08-27 22:23 . 2013-08-27 22:23 762368 ----a-w- c:\windows\system32\ieapfltr.dll
2013-08-27 22:23 . 2013-08-27 22:23 73728 ----a-w- c:\windows\SysWow64\SetIEInstalledDate.exe
2013-08-27 22:23 . 2013-08-27 22:23 719360 ----a-w- c:\windows\SysWow64\mshtmlmedia.dll
2013-08-27 22:23 . 2013-08-27 22:23 62976 ----a-w- c:\windows\system32\pngfilt.dll
2013-08-27 22:23 . 2013-08-27 22:23 61952 ----a-w- c:\windows\SysWow64\tdc.ocx
2013-08-27 22:23 . 2013-08-27 22:23 599552 ----a-w- c:\windows\system32\vbscript.dll
2013-08-27 22:23 . 2013-08-27 22:23 523264 ----a-w- c:\windows\SysWow64\vbscript.dll
2013-08-27 22:23 . 2013-08-27 22:23 52224 ----a-w- c:\windows\system32\msfeedsbs.dll
2013-08-27 22:23 . 2013-08-27 22:23 51200 ----a-w- c:\windows\system32\imgutil.dll
2013-08-27 22:23 . 2013-08-27 22:23 48640 ----a-w- c:\windows\SysWow64\mshtmler.dll
2013-08-27 22:23 . 2013-08-27 22:23 48640 ----a-w- c:\windows\system32\mshtmler.dll
2013-08-27 22:23 . 2013-08-27 22:23 452096 ----a-w- c:\windows\system32\dxtmsft.dll
2013-08-27 22:23 . 2013-08-27 22:23 441856 ----a-w- c:\windows\system32\html.iec
2013-08-27 22:23 . 2013-08-27 22:23 38400 ----a-w- c:\windows\SysWow64\imgutil.dll
2013-08-27 22:23 . 2013-08-27 22:23 361984 ----a-w- c:\windows\SysWow64\html.iec
2013-08-27 22:23 . 2013-08-27 22:23 281600 ----a-w- c:\windows\system32\dxtrans.dll
2013-08-27 22:23 . 2013-08-27 22:23 27648 ----a-w- c:\windows\system32\licmgr10.dll
2013-08-27 22:23 . 2013-08-27 22:23 270848 ----a-w- c:\windows\system32\iedkcs32.dll
2013-08-27 22:23 . 2013-08-27 22:23 247296 ----a-w- c:\windows\system32\webcheck.dll
2013-08-27 22:23 . 2013-08-27 22:23 235008 ----a-w- c:\windows\system32\url.dll
2013-08-27 22:23 . 2013-08-27 22:23 23040 ----a-w- c:\windows\SysWow64\licmgr10.dll
2013-08-27 22:23 . 2013-08-27 22:23 226304 ----a-w- c:\windows\system32\elshyph.dll
2013-08-27 22:23 . 2013-08-27 22:23 216064 ----a-w- c:\windows\system32\msls31.dll
2013-08-27 22:23 . 2013-08-27 22:23 197120 ----a-w- c:\windows\system32\msrating.dll
2013-08-27 22:23 . 2013-08-27 22:23 185344 ----a-w- c:\windows\SysWow64\elshyph.dll
2013-08-27 22:23 . 2013-08-27 22:23 173568 ----a-w- c:\windows\system32\ieUnatt.exe
2013-08-27 22:23 . 2013-08-27 22:23 167424 ----a-w- c:\windows\system32\iexpress.exe
2013-08-27 22:23 . 2013-08-27 22:23 158720 ----a-w- c:\windows\SysWow64\msls31.dll
2013-08-27 22:23 . 2013-08-27 22:23 1509376 ----a-w- c:\windows\system32\inetcpl.cpl
2013-08-27 22:23 . 2013-08-27 22:23 150528 ----a-w- c:\windows\SysWow64\iexpress.exe
2013-08-27 22:23 . 2013-08-27 22:23 149504 ----a-w- c:\windows\system32\occache.dll
2013-08-27 22:23 . 2013-08-27 22:23 144896 ----a-w- c:\windows\system32\wextract.exe
2013-08-27 22:23 . 2013-08-27 22:23 1441280 ----a-w- c:\windows\SysWow64\inetcpl.cpl
2013-08-27 22:23 . 2013-08-27 22:23 1400416 ----a-w- c:\windows\system32\ieapfltr.dat
2013-08-27 22:23 . 2013-08-27 22:23 138752 ----a-w- c:\windows\SysWow64\wextract.exe
2013-08-27 22:23 . 2013-08-27 22:23 13824 ----a-w- c:\windows\system32\mshta.exe
2013-08-27 22:23 . 2013-08-27 22:23 137216 ----a-w- c:\windows\SysWow64\ieUnatt.exe
2013-08-27 22:23 . 2013-08-27 22:23 136192 ----a-w- c:\windows\system32\iepeers.dll
2013-08-27 22:23 . 2013-08-27 22:23 135680 ----a-w- c:\windows\system32\IEAdvpack.dll
2013-08-27 22:23 . 2013-08-27 22:23 12800 ----a-w- c:\windows\SysWow64\mshta.exe
2013-08-27 22:23 . 2013-08-27 22:23 12800 ----a-w- c:\windows\system32\msfeedssync.exe
2013-08-27 22:23 . 2013-08-27 22:23 110592 ----a-w- c:\windows\SysWow64\IEAdvpack.dll
2013-08-27 22:23 . 2013-08-27 22:23 1054720 ----a-w- c:\windows\system32\MsSpellCheckingFacility.exe
2013-08-27 22:23 . 2013-08-27 22:23 102912 ----a-w- c:\windows\system32\inseng.dll
2013-08-27 22:22 . 2013-08-27 22:22 9728 ---ha-w- c:\windows\SysWow64\api-ms-win-downlevel-shlwapi-l1-1-0.dll
2013-08-27 22:22 . 2013-08-27 22:22 9728 ---ha-w- c:\windows\system32\api-ms-win-downlevel-shlwapi-l1-1-0.dll
2013-08-27 22:22 . 2013-08-27 22:22 648192 ----a-w- c:\windows\system32\d3d10level9.dll
2013-08-27 22:22 . 2013-08-27 22:22 604160 ----a-w- c:\windows\SysWow64\d3d10level9.dll
2013-08-27 22:22 . 2013-08-27 22:22 5632 ---ha-w- c:\windows\SysWow64\api-ms-win-downlevel-shlwapi-l2-1-0.dll
2013-08-27 22:22 . 2013-08-27 22:22 5632 ---ha-w- c:\windows\SysWow64\api-ms-win-downlevel-ole32-l1-1-0.dll
2013-08-27 22:22 . 2013-08-27 22:22 5632 ---ha-w- c:\windows\system32\api-ms-win-downlevel-shlwapi-l2-1-0.dll
2013-08-27 22:22 . 2013-08-27 22:22 5632 ---ha-w- c:\windows\system32\api-ms-win-downlevel-ole32-l1-1-0.dll
2013-08-27 22:22 . 2013-08-27 22:22 522752 ----a-w- c:\windows\system32\XpsGdiConverter.dll
2013-08-27 22:22 . 2013-08-27 22:22 465920 ----a-w- c:\windows\system32\WMPhoto.dll
2013-08-27 22:22 . 2013-08-27 22:22 417792 ----a-w- c:\windows\SysWow64\WMPhoto.dll
2013-08-27 22:22 . 2013-08-27 22:22 4096 ---ha-w- c:\windows\SysWow64\api-ms-win-downlevel-user32-l1-1-0.dll
2013-08-27 22:22 . 2013-08-27 22:22 4096 ---ha-w- c:\windows\system32\api-ms-win-downlevel-user32-l1-1-0.dll
2013-08-27 22:22 . 2013-08-27 22:22 3928064 ----a-w- c:\windows\system32\d2d1.dll
2013-08-27 22:22 . 2013-08-27 22:22 364544 ----a-w- c:\windows\SysWow64\XpsGdiConverter.dll
2013-08-27 22:22 . 2013-08-27 22:22 363008 ----a-w- c:\windows\system32\dxgi.dll
2013-08-27 22:22 . 2013-08-27 22:22 3584 ---ha-w- c:\windows\SysWow64\api-ms-win-downlevel-advapi32-l2-1-0.dll
2013-08-27 22:22 . 2013-08-27 22:22 3584 ---ha-w- c:\windows\system32\api-ms-win-downlevel-advapi32-l2-1-0.dll
2013-08-27 22:22 . 2013-08-27 22:22 3419136 ----a-w- c:\windows\SysWow64\d2d1.dll
2013-08-27 22:22 . 2013-08-27 22:22 333312 ----a-w- c:\windows\system32\d3d10_1core.dll
2013-08-27 22:22 . 2013-08-27 22:22 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-downlevel-version-l1-1-0.dll
2013-08-27 22:22 . 2013-08-27 22:22 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-downlevel-shell32-l1-1-0.dll
2013-08-27 22:22 . 2013-08-27 22:22 3072 ---ha-w- c:\windows\system32\api-ms-win-downlevel-version-l1-1-0.dll
2013-08-27 22:22 . 2013-08-27 22:22 3072 ---ha-w- c:\windows\system32\api-ms-win-downlevel-shell32-l1-1-0.dll
2013-08-27 22:22 . 2013-08-27 22:22 296960 ----a-w- c:\windows\system32\d3d10core.dll
2013-08-27 22:22 . 2013-08-27 22:22 293376 ----a-w- c:\windows\SysWow64\dxgi.dll
2013-08-27 22:22 . 2013-08-27 22:22 2776576 ----a-w- c:\windows\system32\msmpeg2vdec.dll
2013-08-27 22:22 . 2013-08-27 22:22 2565120 ----a-w- c:\windows\system32\d3d10warp.dll
2013-08-27 22:22 . 2013-08-27 22:22 2560 ---ha-w- c:\windows\SysWow64\api-ms-win-downlevel-normaliz-l1-1-0.dll
2013-08-27 22:22 . 2013-08-27 22:22 2560 ---ha-w- c:\windows\system32\api-ms-win-downlevel-normaliz-l1-1-0.dll
2013-08-27 22:22 . 2013-08-27 22:22 249856 ----a-w- c:\windows\SysWow64\d3d10_1core.dll
2013-08-27 22:22 . 2013-08-27 22:22 245248 ----a-w- c:\windows\system32\WindowsCodecsExt.dll
2013-08-27 22:22 . 2013-08-27 22:22 2284544 ----a-w- c:\windows\SysWow64\msmpeg2vdec.dll
2013-08-27 22:22 . 2013-08-27 22:22 221184 ----a-w- c:\windows\system32\UIAnimation.dll
2013-08-27 22:22 . 2013-08-27 22:22 220160 ----a-w- c:\windows\SysWow64\d3d10core.dll
2013-08-27 22:22 . 2013-08-27 22:22 207872 ----a-w- c:\windows\SysWow64\WindowsCodecsExt.dll
2013-08-27 22:22 . 2013-08-27 22:22 1988096 ----a-w- c:\windows\SysWow64\d3d10warp.dll
2013-08-27 22:22 . 2013-08-27 22:22 194560 ----a-w- c:\windows\system32\d3d10_1.dll
2013-08-27 22:22 . 2013-08-27 22:22 187392 ----a-w- c:\windows\SysWow64\UIAnimation.dll
2013-08-27 22:22 . 2013-08-27 22:22 1682432 ----a-w- c:\windows\system32\XpsPrint.dll
2013-08-27 22:22 . 2013-08-27 22:22 161792 ----a-w- c:\windows\SysWow64\d3d10_1.dll
2013-08-27 22:22 . 2013-08-27 22:22 1238528 ----a-w- c:\windows\system32\d3d10.dll
2013-08-27 22:22 . 2013-08-27 22:22 1175552 ----a-w- c:\windows\system32\FntCache.dll
2013-08-27 22:22 . 2013-08-27 22:22 1158144 ----a-w- c:\windows\SysWow64\XpsPrint.dll
2013-08-27 22:22 . 2013-08-27 22:22 1080832 ----a-w- c:\windows\SysWow64\d3d10.dll
2013-08-27 22:22 . 2013-08-27 22:22 10752 ---ha-w- c:\windows\SysWow64\api-ms-win-downlevel-advapi32-l1-1-0.dll
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((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
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*Note* empty entries & legit default entries are not shown
REGEDIT4
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[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"SVPWUTIL"="c:\program files (x86)\TOSHIBA\Utilities\SVPWUTIL.exe" [2010-03-03 352256]
"HWSetup"="c:\program files\TOSHIBA\Utilities\HWSetup.exe" [2010-03-04 423936]
"KeNotify"="c:\program files (x86)\TOSHIBA\Utilities\KeNotify.exe" [2010-08-15 34160]
"ToshibaServiceStation"="c:\program files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe" [2009-10-06 1294136]
"Adobe Reader Speed Launcher"="c:\program files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2013-05-08 41056]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-04-04 958576]
"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2013-04-21 59720]
"iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2013-10-01 152392]
"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2013-07-02 254336]
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[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"TOSHIBA Online Product Information"="c:\program files (x86)\TOSHIBA\TOSHIBA Online Product Information\topi.exe" [2010-03-03 4581280]
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c:\users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
TRDCReminder.lnk - c:\program files (x86)\TOSHIBA\TRDCReminder\TRDCReminder.exe [2009-9-1 481184]
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[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
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[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""
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R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [x]
R2 SkypeUpdate;Skype Updater;c:\program files (x86)\Skype\Updater\Updater.exe;c:\program files (x86)\Skype\Updater\Updater.exe [x]
R3 Revoflt;Revoflt;c:\windows\system32\DRIVERS\revoflt.sys;c:\windows\SYSNATIVE\DRIVERS\revoflt.sys [x]
R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RtsUStor.sys;c:\windows\SYSNATIVE\Drivers\RtsUStor.sys [x]
R3 TemproMonitoringService;Notebook Performance Tuning Service (TEMPRO);c:\program files (x86)\Toshiba TEMPRO\TemproSvc.exe;c:\program files (x86)\Toshiba TEMPRO\TemproSvc.exe [x]
R3 TMachInfo;TMachInfo;c:\program files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe;c:\program files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys;c:\windows\SYSNATIVE\drivers\tsusbflt.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe;c:\windows\SYSNATIVE\Wat\WatAdminSvc.exe [x]
R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe;c:\program files\Windows Live\Mesh\wlcrasvc.exe [x]
S0 aswKbd;aswKbd; [x]
S2 cfWiMAXService;ConfigFree WiMAX Service;c:\program files (x86)\TOSHIBA\ConfigFree\CFIWmxSvcs64.exe;c:\program files (x86)\TOSHIBA\ConfigFree\CFIWmxSvcs64.exe [x]
S2 ConfigFree Service;ConfigFree Service;c:\program files (x86)\TOSHIBA\ConfigFree\CFSvcs.exe;c:\program files (x86)\TOSHIBA\ConfigFree\CFSvcs.exe [x]
S2 IconMan_R;IconMan_R;c:\program files (x86)\Realtek\Realtek USB 2.0 Card Reader\RIconMan.exe;c:\program files (x86)\Realtek\Realtek USB 2.0 Card Reader\RIconMan.exe [x]
S2 NAUpdate;Nero Update;c:\program files (x86)\Nero\Update\NASvc.exe;c:\program files (x86)\Nero\Update\NASvc.exe [x]
S2 UNS;Intel(R) Management & Security Application User Notification Service;c:\program files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe;c:\program files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe [x]
S3 CeKbFilter;CeKbFilter;c:\windows\system32\DRIVERS\CeKbFilter.sys;c:\windows\SYSNATIVE\DRIVERS\CeKbFilter.sys [x]
S3 dc3d;MS Hardware Device Detection Driver (USB);c:\windows\system32\DRIVERS\dc3d.sys;c:\windows\SYSNATIVE\DRIVERS\dc3d.sys [x]
S3 HECIx64;Intel(R) Management Engine Interface;c:\windows\system32\DRIVERS\HECIx64.sys;c:\windows\SYSNATIVE\DRIVERS\HECIx64.sys [x]
S3 Impcd;Impcd;c:\windows\system32\DRIVERS\Impcd.sys;c:\windows\SYSNATIVE\DRIVERS\Impcd.sys [x]
S3 PGEffect;Pangu effect driver;c:\windows\system32\DRIVERS\pgeffect.sys;c:\windows\SYSNATIVE\DRIVERS\pgeffect.sys [x]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys;c:\windows\SYSNATIVE\DRIVERS\Rt64win7.sys [x]
S3 RTL8192Ce;Realtek Wireless LAN 802.11n PCI-E NIC Driver;c:\windows\system32\DRIVERS\rtl8192Ce.sys;c:\windows\SYSNATIVE\DRIVERS\rtl8192Ce.sys [x]
S3 TOSHIBA HDD SSD Alert Service;TOSHIBA HDD SSD Alert Service;c:\program files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe;c:\program files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe [x]
.
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2013-10-15 17:41 1185744 ----a-w- c:\program files (x86)\Google\Chrome\Application\30.0.1599.101\Installer\chrmstp.exe
.
Contents of the 'Scheduled Tasks' folder
.
2013-10-20 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2013-08-25 22:22]
.
2013-10-20 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2013-08-25 22:22]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Toshiba TEMPRO"="c:\program files (x86)\Toshiba TEMPRO\TemproTray.exe" [2010-05-11 1050072]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2010-08-10 161304]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2010-08-10 386584]
"Persistence"="c:\windows\system32\igfxpers.exe" [2010-08-10 415256]
"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RAVCpl64.exe" [2010-07-28 11101800]
"RtHDVBg"="c:\program files\Realtek\Audio\HDA\RAVBg64.exe" [2010-07-28 2120808]
"TosSENotify"="c:\program files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe" [2010-02-05 709976]
"TosVolRegulator"="c:\program files\TOSHIBA\TosVolRegulator\TosVolRegulator.exe" [2009-11-11 24376]
"Toshiba Registration"="c:\program files\Toshiba\Registration\ToshibaReminder.exe" [2010-04-19 136136]
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
uStart Page = hxxp://toshiba.msn.com
mLocal Page = c:\windows\SysWOW64\blank.htm
uInternet Settings,ProxyOverride = *.local
TCP: DhcpNameServer = 192.168.0.1
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
HKLM_Wow6432Node-ActiveSetup-{2D46B6DC-2207-486B-B523-A557E6D54B47} - start
Toolbar-Locked - (no file)
HKLM-Run-TosNC - c:\program files (x86)\Toshiba\BulletinBoard\TosNcCore.exe
HKLM-Run-TosReelTimeMonitor - c:\program files (x86)\TOSHIBA\ReelTime\TosReelTimeMonitor.exe
HKLM-Run-TPwrMain - c:\program files (x86)\TOSHIBA\Power Saver\TPwrMain.EXE
HKLM-Run-SmoothView - c:\program files (x86)\Toshiba\SmoothView\SmoothView.exe
HKLM-Run-00TCrdMain - c:\program files (x86)\TOSHIBA\FlashCards\TCrdMain.exe
HKLM-Run-SmartFaceVWatcher - c:\program files (x86)\Toshiba\SmartFaceV\SmartFaceVWatcher.exe
HKLM-Run-SynTPEnh - c:\program files (x86)\Synaptics\SynTP\SynTPEnh.exe
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil10h_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil10h_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10h.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.10"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10h.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10h.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10h.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]
@Denied: (A 2) (Everyone)
@="IFlashBroker4"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Nico Mak Computing\WinZip]
"SymbolicLinkValue"=hex(6):5c,00,52,00,65,00,67,00,69,00,73,00,74,00,72,00,79,
00,5c,00,4d,00,41,00,43,00,48,00,49,00,4e,00,45,00,5c,00,53,00,6f,00,66,00,\
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2013-10-20 01:57:09
ComboFix-quarantined-files.txt 2013-10-20 00:57
.
Pre-Run: 122,099,220,480 bytes free
Post-Run: 121,796,063,232 bytes free
.
- - End Of File - - 373EAC40A7378B2F91630CC62D0C89F3
 

kuttus

Level 2
Verified
Oct 5, 2012
2,697
STEP 1: Clean your temporary files to gain more hard drive space and remove the junk files
<ol>
<li>Download Ccleaner from the below link:
CCLEANER DOWNLOAD LINK</a> <em>(This link will automatically download Ccleaner on your computer)</em></li>
<li>Install Ccleaner by following the prompts</li>
<li>Start Ccleaner and the following should be selected by default, if not, please select:
<img src="http://i52.tinypic.com/4l5a4i.png" alt="Posted Image" /></li>
<li>Click <img src="http://i56.tinypic.com/16jox2o.png" alt="Posted Image" /> and choose <img src="http://i40.tinypic.com/5x3nu8.gif" alt="Posted Image" /></li>
<li>Uncheck <img src="http://i51.tinypic.com/amuvj8.gif" alt="Posted Image" /></li>
<li>Then go back to <img src="http://i41.tinypic.com/2jb4qyb.gif" alt="Posted Image" /> and click <img src="http://i25.tinypic.com/nf47ev.gif" alt="Posted Image" /> to run it.</li>
<li>Exit CCleaner.</li>
</ol>


 

kuttus

Level 2
Verified
Oct 5, 2012
2,697
STEP 1: Run a scan with AdwCleaner

<ol><li>Download AdwCleaner from the below link.
<><a href="http://general-changelog-team.fr/fr/downloads/finish/20-outils-de-xplode/2-adwcleaner" target="_blank">ADWCLEANER DOWNLAOD LINK</a></> (This link will automatically download Security Check on your computer)</li>

<li>Close all open programs and internet browsers.</li>
<li>Double click on <>adwcleaner.exe</> to run the tool.</li>
<li>Click on <>Scan</>,then confirm each time with <>Ok</>.</li>
<li>After the Scan is Over press on Clean ,then confirm each time with <>Ok</>.
</li>
<li>Your computer will be rebooted automatically. A text file will open after the restart.</li>
<li>Please post the contents of that logfile with your next reply.</li>
<li>You can find the logfile at <>C:\AdwCleaner[S1].txt</> as well.</li>
</ol>
<hr/>
STEP 2: Run a scan with Junkware Removal Tool

Please download Junkware Removal Tool to your desktop from here
  • Turn off your antivirus software now to avoid potential conflicts
  • Double-click to run the tool. For Windows Vista or 7 users, right-click the file and select Run as Administrator
  • The tool will open and start scanning your system
  • Please be patient as this can take a while to complete depending on your system's specifications
  • On completion, a log (JRT.txt) will be saved to your desktop and will automatically open
  • Post the contents of JRT.txt into your next reply




Download Malwarebytes Anti-Rootkit from here to your Desktop
  • Unzip the contents to a folder on your Desktop.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • Make sure there is a check next to Create Restore Point and click the Cleanup button to remove any threats. Reboot if prompted to do so.
  • After the reboot, perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If there are threats, click Cleanup once more and reboot.
  • When done, please post the two logs in the MBAR folder(mbar-log.txt and system-log.txt)



Please download Malwarebytes' Anti-Malware to your desktop.
  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to
    • Update Malwarebytes' Anti-Malware
    • and Launch Malwarebytes' Anti-Malware
  • then click Finish.
  • If an update is found, it will download and install the latest version.
  • When it prompts you to try their 30-day trail, click decline
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidently close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt


 
Last edited by a moderator:

Paulray

New Member
Thread author
Oct 19, 2013
7
There were no logs made by MBAR as there was nothing to clean up but here's the other logs-

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2013.10.22.10

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 10.0.9200.16721
Paul Curtis :: -TOSHIBA [administrator]

23/10/2013 01:11:05
mbam-log-2013-10-23 (01-11-05).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 204287
Time elapsed: 3 minute(s), 14 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)
 

Attachments

  • AdwCleaner[S0].txt
    2.1 KB · Views: 111
  • JRT.txt
    794 bytes · Views: 88

kuttus

Level 2
Verified
Oct 5, 2012
2,697
STEP 1: Run a HitmanPro scan
<ol>
<li><>Download the latest official version of HitmanPro</>.
<a href="http://www.surfright.nl/en/hitmanpro/" rel="nofollow" target="_blank"> <>HITMANPRO DOWNLOAD LINK</></a> <em>(This link will open a download page in a new window from where you can download HitmanPro)</em></li>
<li>Start HitmanPro by <>double clicking on the previously downloaded file.</> and then following the prompts.
<img src="http://malwaretips.com/images/removalguide/hpro4.png" alt="[Image: hitmanproscan4.png]" border="0" /></li>
<li>Once the scan is complete, a screen displaying all the malicious files that the program found will be shown as seen in the image below.After reviewing each malicious object click <>Next</> .
<img src="http://malwaretips.com/blogs/wp-content/uploads/2012/02/rsz_hpro5.png" alt="[Image: hitmanproscan5.png]" border="0" /></li>
<li>Click <>Activate free license</> to start the free 30 days trial and remove the malicious files.
<img src="http://malwaretips.com/images/removalguide/hpro6.png" alt="[Image: hitmanproscan6.png]" border="0" /></li>
<li>HitmanPro will now start removing the infected objects, and in some instances, may suggest a reboot in order to completely remove the malware from your system. In this scenario, always confirm the reboot action to be on the safe side.
</ol>
Add to your next reply, any log that HitmanPro might generate.
<hr />
STEP 2: Run a scan with ESET Online Scanner
<ol>
<li>Download ESET Online Scanner utility from the below link
<><a title="External link" href="http://download.eset.com/special/eos/esetsmartinstaller_enu.exe" rel="nofollow">ESET ONLINE SCANNER DOWNLOAD LINK</a></> <em>(This link will automatically download ESET Online Scanner on your computer.)</em></li>
<li>Double click on the Eset installer program (esetsmartinstaller_enu.exe).</li>
<li>Check <>Yes, I accept the Terms of Use</></li>
<li>Click the <>Start</> button.</li>
<li>Check <>Scan archives</></li>
<li>Push the <>Start</> button.</li>
<li>ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.</li>
<li>When the scan completes, push <>List of found threats</></li>
<li>Push <>Export to Text file </> and save the file to your desktop using a unique name, such as <>ESET Scan</>. Include the contents of this report in your next reply.Note - when ESET doesn't find any threats, no report will be created.</li>
<li>Push the <>back</> button.</li>
<li>Push <>Finish</></li>
</ol>
<hr />
STEP 3: Run a scan with Kaspersky Virus Removal Tool
<ol><li>Download Kaspersky Virus Removal Tool from the below link and then double click on it to start this utility.
<><a title="External link" href="http://www.kaspersky.com/antivirus-removal-tool?form=1" rel="nofollow">KASPERSKY VIRUS REMOVAL TOOL</a></> <em>(This link open an new webpage from where you can download Kaspersky Virus Removal Tool on your computer.)</em></li>
<li>Follow the onscreen prompts until it is installed</li>
<li>Click the Options button (the 'Gear' icon), then make sure only the following are ticked:
<ul>
<li><span style="color: #ff0000;">System Memory</span></li>
<li><span style="color: #ff0000;">Hidden startup objects</span></li>
<li><span style="color: #ff0000;">Disk boot sectors</span></li>
<li><span style="color: #ff0000;">Local Disk (C: )</span></li>
<li><span style="color: #ff0000;">Also any other drives (Removable that you may have)</span></li>
</ul>
</li>
<li>Then click on <>Actions</> on the left hand side</li>
<li>Click <>Select Action</>, then make sure both <>Disinfect</> and <>Delete if disinfection fails</> are ticked</li>
<li>Click on <>Automatic Scan</></li>
<li>Now click the <>Start Scanning</> button, to run the scan</li>
<li>After the scan is complete, click the reports button ('Paper icon', next to the 'Gear' icon) on the right hand side</li>
<li>Click <>Detected threats</> on the left</li>
<li>Now click the <>Save</> button, and save it as <>kaslog.txt</> to your <>Desktop</></li>
<li>Please attach kaslog.txt in your next reply.</li>
</ol>
<hr />
 
Last edited by a moderator:

Paulray

New Member
Thread author
Oct 19, 2013
7
everythings working ok but when i run GMER or rootkit unhooker it shows i've got rootkits.Do you know how to remove rootkits with these programs or have you any links to people who do?
 

kuttus

Level 2
Verified
Oct 5, 2012
2,697
From the all scan we run no symptoms of any Virus or Rootkit detected on your computer...

Please download GMER, AntiRootkit tool from the link below and save it to your Desktop:

Gmer download link
Note: file will be random named

Double-clicking to run GMER.
  • Wait for initial scan to finish - if there is any query, click No;
  • Click Scan button and wait until the full scan is complete;
  • Click Save ... - save the report to the Desktop (named Gmer );

> Attach here Gmer logreports.
 

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