Help with infection.....

[Novice]

sorry i am not very technical.....hope somebody can help
thanks Di


https://forums.malwarebytes.org/index.php?showtopic=91460

 

[Novice]

sorry i am not very technical.....hope somebody can help
thanks Di


https://forums.malwarebytes.org/index.php?showtopic=91460

 

[Novice]

a few of the names , titles keep showing up dressed in a file icon...,,

trojan attacks files, server, win32.exe, mui, twain_32, winSxS, ERUNT, WBEM

Has anybody got a clue what is going on... thank you x

 

[TwinHeadedEagle]

Topic that you linked on MalwareBytes forum, is it your topic?

 

[Novice]

Topic that you linked on MalwareBytes forum, is it your topic?

Yes, hope that,s ok

 

[Novice]

Topic that you linked on MalwareBytes forum, is it your topic?

noooooooooo , confusion!


I have same issues so posted to help assess problem... have you got it too

 

[Novice]

I,ve attached some malwarebytes virus logs as an update....
other application logs to follow

Thanks Di

 

[Novice]

I have run all virus and malware advised.... it is still slow and unresponsive.

The CPU keeps spiking asnd staying up near 100% use, cannot figure this

Helpppppppp

 

[TwinHeadedEagle]

Follow this guide and attach requested reports

http://malwaretips.com/threads/malware-removal-assistance-how-to-get-help.20334/

 

[Novice]

Follow this guide and attach requested reports

http://malwaretips.com/threads/malware-removal-assistance-how-to-get-help.20334/

 

[Novice]

Follow this guide and attach requested reports

http://malwaretips.com/threads/malware-removal-assistance-how-to-get-help.20334/

 

[Novice]

sorry for the delay, my system has been awful.
I hope the reports are ok, will wait to hear back. Many thanks

 

[TwinHeadedEagle]

1. Please download ComboFix by sUBs from here and save it to your Desktop.
If you are unsure how ComboFix works please read this guide carefully.
Note: ComboFix must be downloaded to your Desktop.

--------------------------------------------------------------------
2. Temporarily disable your AntiVirus program, usually via a right click on the System Tray icon. They may interfere with Combofix.
If you are unsure how to do this please read this or this Instruction.

--------------------------------------------------------------------
3. Run ComboFix. Click on I Agree!

- ComboFix will display DISCLAIMER of warranty on software.
By clicking I Agree ComboFix shall continue.
- ComboFix will check if there is a newer version of ComboFix available.
Click Yes if prompted to download.
-If Recovery Console is not installed, ComboFix will offer download & installation.
Click Yes to allow ComboFix to install Recovery Console.
- ComboFix will scan your computer in stages, total of 50 stages.
Do not mouse-click around while ComboFix is running.
Note:If you see a message like "Illegal operation attempted on a registry key that has been marked for deletion" just restart your computer.

--------------------------------------------------------------------
4. When the tool is finished, it will produce a log report for you. (typical location: C:\ComboFix.txt )
Attach log reports ( ComboFix.txt) back to topic.

 

[Novice]

1. Please download ComboFix by sUBs from here and save it to your Desktop.
If you are unsure how ComboFix works please read this guide carefully.
Note: ComboFix must be downloaded to your Desktop.

--------------------------------------------------------------------
2. Temporarily disable your AntiVirus program, usually via a right click on the System Tray icon. They may interfere with Combofix.
If you are unsure how to do this please read this or this Instruction.

--------------------------------------------------------------------
3. Run ComboFix. Click on I Agree!

- ComboFix will display DISCLAIMER of warranty on software.
By clicking I Agree ComboFix shall continue.
- ComboFix will check if there is a newer version of ComboFix available.
Click Yes if prompted to download.
-If Recovery Console is not installed, ComboFix will offer download & installation.
Click Yes to allow ComboFix to install Recovery Console.
- ComboFix will scan your computer in stages, total of 50 stages.
Do not mouse-click around while ComboFix is running.
Note:If you see a message like "Illegal operation attempted on a registry key that has been marked for deletion" just restart your computer.

--------------------------------------------------------------------
4. When the tool is finished, it will produce a log report for you. (typical location: C:\ComboFix.txt )
Attach log reports ( ComboFix.txt) back to topic.

Sorry, I have had no WWW access, my wifi adapter drivers had vanished! , used hardware wizard to find and mend but it wont install stating file corrupt,

Will need to get the laptop on net to download etc, will let you know when/if I can fix. Any tips . very appreciated Di

 

[Novice]

oh yesssss usb
will be in touch soon

 

[Novice]

Just to inform i,m hoping to do some work on laptop tomorrow when I can access WWW thanks

 

[Novice]

I cannot locate the combofix report anywhere on my laptop. I have tried everything, I,ve got random empty combofix files with pictures of computers on, I,ve got a file called catch me plus lots of other oddments.

Any advice thank you

 

[TwinHeadedEagle]

Report should be located here

C:\ComboFix.txt

or into C:\Qoobox folder

If not, re-run ComboFix again...

 

[Novice]

Report should be located here

C:\ComboFix.txt

or into C:\Qoobox folder

If not, re-run ComboFix again...

 

[Novice]

Thanks