Hewlett Packard PC Has Two Unkown Start up entries..?

[marg]

I have two start up entries listed as unknown. HP Adviser Unknown & HP Remote Unknown. 360 TS is not detecting anything on start up. Should I worry?? Thanks!

 

[Cowpipe]

Hi @marg both of those entries are safe but considered unnecessary, so removing them from starting up is completely optional.

Just to be extra, doubly safe however, would you mind running a quick scan just so I can double check the files for you?

If you could first download DDS from here and save it to your Desktop (DDS is a small program which makes a log of your computer so we can see whether you have any infections or not, it doesn't change any files, so it won't damage your computer at all).

Next, run the program and once finished, two Notepad windows will appear displaying logs. If you could attach these logs to your reply I will check them over for you and provide some advice (note that if I can see any malware, I'm not allowed to help you remove it, so I will pass you onto our dear cowboy friend )

 

[Purshu_Pro]

Well if u have any problems with those two entries like delay startup or slow responsiveness in ur system then i would suggest u to disable them. If u are not sure of what to disable then i would recommend a program called PC Decrapfier.

 

[marg]

Will try... I don't think they are malicious though. A Tiranium full scan & 360 TS full scan came up Zero. They have been on my PC awhile though. Just wandering why 2 other HP start up items state Hewlett Packard & these say unknown?

 

[Cowpipe]

Will try... I don't think they are malicious though. A Tiranium full scan & 360 TS full scan came up Zero. They have been on my PC awhile though. Just wandering why 2 other HP start up items state Hewlett Packard & these say unknown?

They're not malicious I can tell you that for a fact The reason they are coming up as unknown is because they haven't been added to the database of 360TS. So as far as 360ts is concerned, they could mean anything because not enough people using 360ts who have those files on their computer have reported "yes these are safe" and they haven't been added manually by the development team.

 

[Mateotis]

I'd say it's just simple pre-packaged bloatware. My Acer PC had plenty of its kind as well.

 

[marg]

Thank you so much Cowpipe! I did run DDS & nothing unusual popped up. I do have app data local listed : Superbird & Thunderbird, emieuserl list & emiesitel list but, neither one shows up when I run : %appdata% are these hidden somehow?

 

[Koroke San]

same, some AV detected some DLL files of ATI graphic driver as suspicious & unknown. So in ur case , nothing to worry.
What is HP REMOTE
What is Hp advisor

 

[Behold Eck]

I had them on my start up before I disabled them.

HP is of course Hewlett Packard and as Mateotis says it`s just bundled blioatware.

Regards Eck

 

[WinXPert]

nothing to worry about those 2 programs, you can disable them without problems

 

[marg]

Thanks! They don't seem to be interfering with anything so, I guess I will leave them be for now.