Hi to all. DocW new member and techno-laggard here.

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Hey, I’m ___ and from
Australia & Oceania
Age group
41 - 50
Last known PC infection
Fav. Web Browser
Google Chrome
Fav. Mobile OS
Android
Fav. Desktop OS
Windows
Fav. Antivirus
Norton

DocW

New Member
Thread author
Jun 28, 2015
3
Just signed up and thanks in anticipation for any help you can offer. Having trouble uninstalling DriverAssist. "Computer says NO", apparently. Downloaded Revouninstaller but it doesn't find and list DriverAssist so can't uninstall it using that. Any ideas?
 

Exterminator

Community Manager
Verified
Staff Member
Well-known
Oct 23, 2012
12,527
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DocW

New Member
Thread author
Jun 28, 2015
3
Thanks again. Downloaded IObit and could uninstall DriverAssist. However problems with Chrome persist - it takes ages to open and maybe sometimes it doesn't. That should be the default browser. Explorer opens quickly. Perhaps I should uninstall Chrome and reinstall it?
 
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Welcome to MT

Caution: MT is really addictive!!

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Exterminator

Community Manager
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Staff Member
Well-known
Oct 23, 2012
12,527
Thanks again. Downloaded IObit and could uninstall DriverAssist. However problems with Chrome persist - it takes ages to open and maybe sometimes it doesn't. That should be the default browser. Explorer opens quickly. Perhaps I should uninstall Chrome and reinstall it?
You should scan your PC as pointed out in the uninstall link I provided to make sure all remnants of Driver Assist are removed from your browsers also
 

DocW

New Member
Thread author
Jun 28, 2015
3
Appreciate your help. Did the powerful scan with I0bit and removed the remnants but as stated, chrome seemed to have been usurped so I uninstalled it and tried to reinstall it from the google website. Unwanted products were installed and chrome wouldn't download - couldn't believe it. Now istartsurf has taken over! Managed to uninstall the other junk that came with it but neither Revo or I0bit list istartsurf as a program. Found the article on MalwareTips on "How to remove istartsurf" and gave it a go - no luck. I get deeper and deeper - maybe a dinosaur doomed to message sticks, snail mail and if I'm lucky the old copper wire phone. (Oops! Perhaps not! Even the phone is now through our NBN Co fixed wireless service.)
 

Cats-4_Owners-2

Level 39
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Honorary Member
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Well-known
Dec 4, 2013
2,800
Appreciate your help. Did the powerful scan with I0bit and removed the remnants but as stated, chrome seemed to have been usurped so I uninstalled it and tried to reinstall it from the google website. Unwanted products were installed and chrome wouldn't download - couldn't believe it. Now istartsurf has taken over! Managed to uninstall the other junk that came with it but neither Revo or I0bit list istartsurf as a program. Found the article on MalwareTips on "How to remove istartsurf" and gave it a go - no luck. I get deeper and deeper - maybe a dinosaur doomed to message sticks, snail mail and if I'm lucky the old copper wire phone. (Oops! Perhaps not! Even the phone is now through our NBN Co fixed wireless service.)
Hello & welcome, DocW. I came across your thread & caught up reading about what has been troubling you. Take heart in the fact every member of our experienced staff & (we) your fellow members have walked upon your present path, & can empathize with feeling ones system may be on the verge of :eek:extinction!:confused: This does not have to come to pass!;)

Here I shall re-post exterminator20's recommendation "If you are having trouble, post here":
There, one of our seasoned & helpful malware removal specialists shall use all their skill & amassed knowledge to work with you toward setting your system to rights once more!:):)
You'll be in good hands too.:D

Edit: @DocW, WinXPert's suggestion of Blitzblank looks impressive, and I'm in agreement over using the extremely useful CCleaner which you can download safely & directly from the developers here:
 
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DocW

New Member
Thread author
Jun 28, 2015
3
Thanks to you all for the advice and the welcomes extended to me. I gather that this is not the way to post a problem but I appreciate your comments and patience. Being a techno-laggard and 67 years old does present problems when blogging (is that what I'm doing?) and trying to use forums. Could I rightfully assume that all you helpful folk are probably much younger than my children? He he. When I have the courage I will look at attempting to do something on "malware-removal-assistance" as a formal post. Scary! :confused:
 

frogboy

In memoriam 1961-2018
Verified
Top Poster
Well-known
Jun 9, 2013
6,720
Thanks to you all for the advice and the welcomes extended to me. I gather that this is not the way to post a problem but I appreciate your comments and patience. Being a techno-laggard and 67 years old does present problems when blogging (is that what I'm doing?) and trying to use forums. Could I rightfully assume that all you helpful folk are probably much younger than my children? He he. When I have the courage I will look at attempting to do something on "malware-removal-assistance" as a formal post. Scary! :confused:
No we are are all young ones here there are members of a varied age group and experience. :eek::p:D
 
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