Troubleshoot Hitman Pro error code: 24

[Mustika]

Hi, can you help me?

Today I installed the Hitman Pro 3.7.20 and haven't been successful in going through. I got an activation error. I opened the firewall in my computer and I don’t know what to do next. Any solutions over there?

Hitman Pro 3.7.20- Build 286

An error occred during the activation process (error code:24). Firewall software on your computer might be blocking the hitmanPro35.exe application. Please update your firewall rules to trust this application

(full network access).

 

[shmu26]

Hi, can you help me?

Today I installed the Hitman Pro 3.7.20 and haven't been successful in going through. I got an activation error. I opened the firewall in my computer and I don’t know what to do next. Any solutions over there?

Hitman Pro 3.7.20- Build 286

An error occred during the activation process (error code:24). Firewall software on your computer might be blocking the hitmanPro35.exe application. Please update your firewall rules to trust this application

(full network access).

Try disabling your firewall during installation.
Afterwards, make an allow rule in your firewall, for HMP.

 

[Mustika]

Hi, thanks for your responds..

btw do you know about mystarting123.com? How to remove it?

 

[shmu26]

Hi, thanks for your responds..

btw do you know about mystarting123.com? How to remove it?

Probably some stupid program changed the home page of your browser. Go into your browser settings, and choose the home page of your choice.

 

[thanatos8877]

I know that this old, but I was trying to find information about the activation error and got frustrated that I couldn't find anything concrete. Blindly turning off the firewall is not something that I can confidently suggest to friends and clients. I did a little more digging and found that the activation is attempting to go to:
http://activate.hitmanpro.nl/activaterequest.aspx

On one specific client, I found that their router content filtering was blocking that domain. Adding it to the whitelist allowed activation.

Additionally, I found that OpenDNS categorizes this website as "Software/Technology, Business Services". If the client is enforcing OpenDNS category filters, this may also be the cause of the blocking.

I found that attempting to browse to the web address http://activate.hitmanpro.nl/activaterequest.aspx was what helped me find the issue. Try that on the problematic computer. (Note: Even when the site http://activate.hitmanpro.nl/activaterequest.aspx displays correctly, all you get is "You do not have permission to view this directory or page.")