Problem HitmanPro Alert - Blocking Photoshop Elements 14 on Startup

Approx. start date
Dec 31, 1969
Operating system
Windows 10 Home
OS type
64-bit OS
List of current issues
Can't open PSE 14, because HMP.A blocks it.
Steps taken, but unsuccessful?
Reported issue to SurfRight.

Der.Reisende

Level 36
Content Creator
AV-Tester
Verified
Joined
Dec 27, 2014
Messages
2,533
OS
Windows 10
Antivirus
Tencent
#1
Please guys, tell me how to set an exclusion for HMP.A to unblock PSE 14. Did not find the option in HMP.A. PSE 14 is running fine as soon as I kill HMP.A via Task Manager (but seems to restart automatically, then again kills PSE 14).
P.S. Noticed the same behaviour just after release of Windows 10 with Kaspersky IS 2015, old version was automatically removed by Windows 10 'cause incompatibility, had a search for the compatible version, found on Kaspersky official site, also blocked by HMP.A. Seems the Anti-Exploit sometimes does not like (brand) new programme versions.
Had no problem with PSE in the past, version 13 with all updates.
PC is clean, all updates are installed (did just check it), HMP.A + HMP are current version, same is for Qihoo 360 TS.
 

Attachments

Der.Reisende

Level 36
Content Creator
AV-Tester
Verified
Joined
Dec 27, 2014
Messages
2,533
OS
Windows 10
Antivirus
Tencent
#3
open HMPA > go to Exploit mitigation > applications > exclude (far right of the panel) > browse and add PSE executable
Thank you Umbra for the fast response :)
Whitelisting the .exe alone did not help, so I deactivated whole protection for PSE 14, this seems to help. Hope SurfRight has a fix soon.
 

Attachments

Likes: Sunshine-boy