Hello lemsky,
I am Karsten and will gladly help you with any malware-related problems.
Please familiarize yourself with the following
ground rules before you start.
- Read my instructions thoroughly, carry out each step in the given order.
- Do not make any changes to your system, or run any tools other than those I provided. Do not delete, fix, uninstall, or install anything unless I tell you to.
- If you are unsure about anything or if you encounter any problems, please stop and inform me about it.
- Stick with me until I tell you that your computer is clean. Absence of symptoms does not mean that your computer is free of malware.
- Back up important files before we start.
- Note: On weekends I might be slow to reply
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Please upload the ransom note "Read_Me" here, so I can take a look at it.
Please upload an encrypted file and a ransom note to
id-ransomware and tell me the result.
I badly need your help friends and mentors on how could I be able to recover all my files even my videos were all formatted to see_read_me files...Please help me open my files from its original format. I formatted my pc already (drive C) and did a malware scan to the affected other drives and virus gone...but I oculdn't run or open my files that were manipulated by ransomware...(see_read_me files). Thank you for your big help.
