Hello Tech Doctors,
Any help is greatly appreciated.
I have been trying to remove a Trojan.Dopper.Agent from the Settings Application in my Android phone for days. I have even tried doing a factory reset on the phone and that Trojan still shows as a malware.
When I do a scan with Malwarebytes it scans that:
1. com.android.settings has a Threat in Android/Trojan.Dropper.Agent.UMXrv
2. When I click to Remove the Threat it does not allow Malware to remove it and it states: Disable System App
Settings is a system app and cannot be uninstalled. Please disable this app manually and we will automatically add it to whitelist.
3. I click on DIsable and it goes to the App Info Settings Installed. I clicked Disabled. Under Advanced Modify System Settings I also click Not Allowed.
I even click Force Stop and i+t brings me back to the message shown on (1) 1. com.android.settings has a Threat in Android/Trojan.Dropper.Agent.UMXrv
I have installed Avast and Kaspersky and both of those scan and and say Your are Protected and did not identify the same malware.
I read the article How to remove Trojan.Dropper.Agent (Virus Removal Guide) which is how I found this forum to ask for Help!
Any help and recommendations on how to remove that specific trojan is greatly appreciated.
.
Any help is greatly appreciated.
I have been trying to remove a Trojan.Dopper.Agent from the Settings Application in my Android phone for days. I have even tried doing a factory reset on the phone and that Trojan still shows as a malware.
When I do a scan with Malwarebytes it scans that:
1. com.android.settings has a Threat in Android/Trojan.Dropper.Agent.UMXrv
2. When I click to Remove the Threat it does not allow Malware to remove it and it states: Disable System App
Settings is a system app and cannot be uninstalled. Please disable this app manually and we will automatically add it to whitelist.
3. I click on DIsable and it goes to the App Info Settings Installed. I clicked Disabled. Under Advanced Modify System Settings I also click Not Allowed.
I even click Force Stop and i+t brings me back to the message shown on (1) 1. com.android.settings has a Threat in Android/Trojan.Dropper.Agent.UMXrv
I have installed Avast and Kaspersky and both of those scan and and say Your are Protected and did not identify the same malware.
I read the article How to remove Trojan.Dropper.Agent (Virus Removal Guide) which is how I found this forum to ask for Help!
Any help and recommendations on how to remove that specific trojan is greatly appreciated.
.