Troubleshoot Hp pavillion won't load

[JPT555]

I have been having some problems with my hp pavillian

 

[Rengar]

Try to enter safe mode and then go to system restore point and try to restore the system. Tell us what happened

 

[Winter Soldier]

Hello

Here some possible solutions from HP official site.

HP PCs - Computer Does Not Start (Windows 7) | HP® Customer Support

 

[DracusNarcrym]

Try booting Windows in Safe Mode, and report back here with the result.

You don't need to do anything at first, just tell us if it boots or not.

If you need help with that, follow these steps here.

 

[JPT555]

Sorry i have got windows 10. Just realised my error. I will try and load it in safe mode. When i boot up it gets just past the hp screen and then goes black with the loading wheel in the bottom middle of the screen

 

[JPT555]

I have managed to get the os in safe mode. What should i do next? When i went to desktop the screen went black

 

[DracusNarcrym]

Great! Now, while in safe mode, perform this command.

 

[JPT555]

It did not find any intergrity violations

 

[Rengar]

It did not find any intergrity violations

IF you are in safe mode just restore your system to another day.

1. Press and hold (or right-click) the Start button, and then select Control Panel.
   
2. Search Control Panel for Recovery.
   
3. Select Recovery > Open System Restore > Next.
   
4. Choose the restore point related to the problematic app, driver, or update, and then select Next > Finish.

 

[JPT555]

I don't seem to have any restore points

 

[Rengar]

I don't seem to have any restore points

Do you have hp recovery manager?

 

[JPT555]

Yes i do but i have never used it

 

[Rengar]

Its time to use it. Open HP recovery manager, and then click the restore system to a previous date then choose the option: different spot of recovery, sothething like that and follow the instractions.

 

[Rengar]

What happened?

 

[JPT555]

I am going to factory reset it. I think my hard drives have both crashed since they don't show in bios. It could also be a problem with the sada connectors on the motherboard.

 

[Rolo]

I am going to factory reset it. I think my hard drives have both crashed since they don't show in bios. It could also be a problem with the sada connectors on the motherboard.

Turn off, unplug. Check your connections, ensure fans, vents, heatsinks are clean.

When you power on, enter CMOS/BIOS/UEFI setup and check your settings.

I have managed to get the os in safe mode. What should i do next? When i went to desktop the screen went black

I would uninstall the video driver in safe mode. If you have an nVidia card, use DDU to uninstall it. If something else, you could look for a comparable utility. Restart after that as normal; you should have the default VGA driver and Windows should find the current driver for you and install it--let this happen and restart when it tells you or when everything is settled. You should be good to go.

If it doesn't install a video driver for you, download and install the latest driver and restart afterwards.

 

[JPT555]

Thank you everyone for your help! I have managed to sort my problem by updating my display drivers through safe mode. I think I might stick around and learn more about computers since you are such a nice community.

 

[DracusNarcrym]

Thank you everyone for your help! I have managed to sort my problem by updating my display drivers through safe mode. I think I might stick around and learn more about computers since you are such a nice community.

Glad to hear your issue was resolved, mate.

There are a lot of knowledgeable and helpful people here.

It'd be awesome to see you around.