Advice Request I am getting Kernel Power 41 Critical Error on Windows 11 after installing AdGuard for Windows. Any ideas?

[lokamoka820]

My Windows 11 faced a Blue Screen of Death (BSoD) 3 times in a week, the only new change I made is adding AdGuard to my system, have any one get the same experience before?

 

[Bot]

It's possible that AdGuard might be causing some conflict. Try uninstalling AdGuard and see if the problem persists. If it stops, then AdGuard might be the issue. Consider updating your drivers as well, as outdated drivers can also cause the Kernel Power 41 error.

 

[n8chavez]

My Windows 11 faced a Blue Screen of Death (BSoD) 3 times in a week, the only new change I made is adding AdGuard to my system, have any one get the same experience before?

I cannot confirm this bug. Everything is running with adguard for Windows 7.18 (4774). What does the dump say? That error is a hardware error. I suggest you look at your RAM, GPU and power supply. Chances are one of those is intermittedly failing.

 

[lokamoka820]

What does the dump say?

How to read a dump file, I opened it with Notepad++ but it was encrypted.

 

[bazang]

My Windows 11 faced a Blue Screen of Death (BSoD) 3 times in a week, the only new change I made is adding AdGuard to my system, have any one get the same experience before?

To properly troubleshoot, you need the Bug Check Code Reference:

Bug Check Code Reference - Windows drivers

This section contains descriptions of the common bug checks, including the parameters passed to the blue screen.

learn.microsoft.com

The Event ID of 41 and the associated infos is not very helpful because Event ID= 41 is not specific to one single event type. It is a generic Event ID that can be associated with a range of events.

If you want the anwsers, then you have to get the memory dump created post-BSOD into someone's hands that knows how to interpret them. They have the symbol files to interpret and make a determination of the exact cause. You can try on various support forums such as Sysnative Forum.

If you built your PC (and particularly tweak your motherboard and CPU) then that adds a layer of complexity to the troubleshooting.

Did you even try Adguard Support or the Adguard Community - both will save you a lot of time?:

Join discussions, like, and share | AdGuard

Join our community in social media and discuss AdGuard there.

adguard.com

Anyhow, Event ID = 41 is usually the result of a power supply problem.

 

[n8chavez]

It's possible that AdGuard might be causing some conflict. Try uninstalling AdGuard and see if the problem persists. If it stops, then AdGuard might be the issue. Consider updating your drivers as well, as outdated drivers can also cause the Kernel Power 41 error.

I've always found BlueScreenView to be the best .dmp reader.

 

[bazang]

I've always found BlueScreenView to be the best .dmp reader.

It is inaccurate and unreliabile. It can and does give the wrong cause. The only accurate method is to analyze the memory dump with the symbol files.

 

[lokamoka820]

Here is the result of BlueScreenView:


and I found this thread on Reddit with same error name:

 

[n8chavez]

It is inaccurate and unreliabile. It can and does give the wrong cause. The only accurate method is to analyze the memory dump with the symbol files.

Look at you no6t even trying to be helpful. The issue can be either software, bother adguard, or hardware, check the motherboard and CPU...right? Well, duh. You're right. It has to be hardware or software. Very helpful.

It is not adguard because if it were others would have the same issue. But there have been no reports. As I said, check the hardware. That, along with the .dmp would be a good starting point. Now, if yuou are determined to be completely unhelpful and useless, might I suggest running for office as a liberal?

 

[bazang]

Look at you no6t even trying to be helpful.

I am being extremely helpful. I provided the only method that will determine the exact cause with absolute certainty.

It is not adguard because if it were others would have the same issue. But there have been no reports.

Really? Are you telling us all that OP cannot be the first one or that there is something specific about their configuration and Adguard cannot possibly contribute to the problem in any manner?

Oh look at that. OP found others reporting that Adguard is tanking NetIO.sys.

Perhaps NetIO.sys is not the cause but at least OP is whitling it down. He should take the issue to Adguard Support from here. That would be the wise thing to do.

It has to be hardware or software. Very helpful.

Troubleshooting is a multi-step process of elimination and you have to look at hardware, firmware, and software.

Now, if yuou are determined to be completely unhelpful and useless, might I suggest running for office as a liberal?

What does political ideology and running for office have to do with anything here?

You're off-topic.

 

[n8chavez]

So you're saying the info be got from using BlueScreenView, an idea he got from me, that you said was not going to help, was in fact helpful. Gee, who would have guessed.

 

[bazang]

So you're saying the info be got from using BlueScreenView, an idea he got from me, that you said was not going to help, was in fact helpful. Gee, who would have guessed.

Oh please. You've already publicly stated that it cannot possibly be Adguard because "no others users are reporting it."

I never said "Do not use BlueScreenView because it will not help."

What I said was - and this is stated by the BlueScreenView publisher - "It can be unreliable and indicate the wrong cause of a BSOD. The only reliable method is to analyze the memory dump with the symbol files."

It will be more helpful to you if you carefully read what is posted so you understand what is being said.

 

[blackice]

To be fair I started getting blue screens right after installing f-secure, or an update I can’t remember, and I thought it was f-secure for sure. Turned out my memory had gone bad after running memtest86 to check.

 

[lokamoka820]

I ran Lenovo vantage hardware scan and every component get pass except this:

 

[lokamoka820]

To properly troubleshoot, you need the Bug Check Code Reference:

If you built your PC (and particularly tweak your motherboard and CPU) then that adds a layer of complexity to the troubleshooting.

It is a Lenovo legion laptop, I didn't change built-in components.

 

[bazang]

View attachment 284187

It is a Lenovo legion laptop, I didn't change built-in components.

You have to take the infos to Adguard, Microsoft or to a forum where someone might analyze the dmp file for you.

Try Sysnative Forums: Sysnative Forums

 

[lokamoka820]

I removed AdGuard for windows from my machine and no problems anymore, I found that the issue already affects other users, and it is mentioned in AdGuard GitHub page:

AdGuard causes a BSOD related to the Microsoft driver `netio.sys` · Issue #5169 · AdguardTeam/AdguardForWindows

Please answer the following questions for yourself before submitting an issue Filters were updated before reproducing an issue I checked the knowledge base and found no answer I checked to make sur...

github.com