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<blockquote data-quote="JB007" data-source="post: 935596" data-attributes="member: 52732">Hello,When NordVPN is runing I cannot send mails with Outlook.I contacted the support and applied all their solutions but none are working for me.&quot;Support:<ol>
<li data-xf-list-type="ol">Our servers are configured to block outgoing SMTP port 25 to discourage customers from using our service for spamming purposes. Could you please use the alternative ports 465 or 587 as an outgoing SMTP port instead of your connection? In order to learn how to change the SMTP port, you can visit the following site: <a href="https://my.bluehost.com/cgi/help/140" target="_blank">Email Troubleshooting - How To Change SMTP Port From 25 To 26 | Bluehost Support</a> Depending on your email client, go to your account settings and change the encryption / security protocol to Auto / STARTTLS / SSL / TLS. It is recommended to change the SMTP port to # 587 and the STARTTLS or Auto encryption protocol. Then connect to the VPN server and check if you can send mails.</li>
<li data-xf-list-type="ol">If you are still having trouble sending emails, I suggest disabling CyberSec. To turn off CyberSec functionality on Windows, open our app, click Settings, and you will see the switch to turn it off.</li>
<li data-xf-list-type="ol">Please change the current connection protocol and replace it with &quot;TCP (OpenVPN)&quot;. It can be changed in the settings of the NordVPN app: - Windows: tap on Settings, then on &quot;Auto Connect&quot;&gt; deactivate &quot;Automatically choose VPN server and protocol&quot;&gt; next to &quot;VPN protocol&quot; choose OpenVPN (TCP).</li>
<li data-xf-list-type="ol">Try to change the protocol to UDP.</li>
<li data-xf-list-type="ol">If the problem persists, try using other DNS servers: CloudFlare DNS server addresses: 1.1.1.1 and 1.0.0.1 You can find the tutorial on how to change your DNS addresses here: <a href="https://support.nordvpn.com/1047409702" target="_blank">What are your DNS server addresses? | NordVPN Support</a>&quot;</li>
</ol>After trying all these changes my problem with Outlook persists, so I decided to submit it at MT community.</blockquote>

[QUOTE="JB007, post: 935596, member: 52732"] Hello, When NordVPN is runing I cannot send mails with Outlook. I contacted the support and applied all their solutions but none are working for me. "Support: [LIST=1] [*]Our servers are configured to block outgoing SMTP port 25 to discourage customers from using our service for spamming purposes. Could you please use the alternative ports 465 or 587 as an outgoing SMTP port instead of your connection? In order to learn how to change the SMTP port, you can visit the following site: [URL='https://my.bluehost.com/cgi/help/140']Email Troubleshooting - How To Change SMTP Port From 25 To 26 | Bluehost Support[/URL] Depending on your email client, go to your account settings and change the encryption / security protocol to Auto / STARTTLS / SSL / TLS. It is recommended to change the SMTP port to # 587 and the STARTTLS or Auto encryption protocol. Then connect to the VPN server and check if you can send mails. [*]If you are still having trouble sending emails, I suggest disabling CyberSec. To turn off CyberSec functionality on Windows, open our app, click Settings, and you will see the switch to turn it off. [*]Please change the current connection protocol and replace it with "TCP (OpenVPN)". It can be changed in the settings of the NordVPN app: - Windows: tap on Settings, then on "Auto Connect"> deactivate "Automatically choose VPN server and protocol"> next to "VPN protocol" choose OpenVPN (TCP). [*]Try to change the protocol to UDP. [*]If the problem persists, try using other DNS servers: CloudFlare DNS server addresses: 1.1.1.1 and 1.0.0.1 You can find the tutorial on how to change your DNS addresses here: [URL='https://support.nordvpn.com/1047409702']What are your DNS server addresses? | NordVPN Support[/URL]" [/LIST] After trying all these changes my problem with Outlook persists, so I decided to submit it at MT community. [/QUOTE]

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