ICE cyber crime center moneypak virus

[prutledg]

appreciate any advice you may have. Is it possible that this particular variant is new and nobody has created an effective rescue disk for it yet? also my machine is old and that may hinder repairs.

 

[prutledg]

Update - I may have found a solution. Once again I used the Kaspersky rescue disk, being sure to update it. After the update, I had it do a scan and it found a backdoor trojan that it did not find a few days ago when I did the same scan. After removing that trojan I was able to boot up in safe mode - sort of. There was still malware on boot up but instead of closing off my access to dos as it usually did, there was a small screen on the top left of the computer screen that allowed me to run dos commands. From Dos I could update Malwarebytes and run a perliminary scan. It found 10 viruses - my guess is that they are all associated with the ICE virus. This was just on the short scan. This time when it rebooted it loaded the WINDOWS screen ok, and now I am doing a full scan. I suspect the virus is mostly defeated, but, as with last time, there may be remnants of it that continue to affect the computer, such as the system firewall and perhaps system restore. I was able to work around those issus last time by manually restoring those functions and will hopefully be able to do this again. THE KEY TO THE REPAIR WAS TO WAIT FOR KASPERSKY TO UPDATE ITS MALWARE - I WAITED ABOUT 4 OR 5 DAYS - AND THEN TRY AGAIN USING THE KASPERSKY RESCUE DISK TO GET ACCESS TO THE SYSTEM. THEN, ONCE YOU CAN BOOT TO DOS, FOLLOW UP WITH MALWAREBYTES - ACCESSED VIA DOS. (MALWAREBYTES WAS ALREADY LOADED ON THE INFECTED COMPUTER BUT IT NEEDED THE MOST RECENT UPDATE AND I COULD ONLY ACCESS IT VIA THE SYSTEM DOS). This is a really sophisticated virus - it keeps being modified in more powerful ways - and it is extremely prevalent. Hopefully you good guys can keep up with it. I will report if there are more problems after the current full scan I am doing is completed.

 

[Fiery]

Hi and welcome to MalwareTips!

I'm Fiery and I would gladly assist you in removing the malware on your computer.

PLEASE NOTE: The first 3 posts of ALL new members require approval by mods/admins. Please be patient if you don't see your post immediately after submitting it.

Before we start:

• Note that the removal process is not immediate. Depending on the severity of your infection, it could take a long time.
• Malware removal can be dangerous. I cannot guarantee the safety of your system as malware can be unpredictable. It is possible that we might encounter situations where the only recourse is to re-format and re-install your operating system. Therefore, I would advise you to backup all your important files before we start.
• Please be patient and stay with me until I give you the green lights and inform you that your PC is clean.
• Some tools may be flagged by your antivirus as harmful. Rest assure that ALL the tools we use are safe, the detections are false positives.
• The absence of symptoms does not mean your PC is fully disinfected.
• If you are unclear about the instructions, please stop and ask. Following the steps in the order that I post them in is vital.
• Lastly, if you have requested help on other sites, that will delay and hinder the removal process. Please only stick to one site.

<hr>
Do you want me to double check your system for malware? If so,

Download OTL by Old Timer from here and save it to your Desktop.

• Double click on OTL.exe to run it.
• Click the Scan All Users checkbox.
• Check the boxes beside LOP Check and Purity Check
• Click on Run Scan at the top left hand corner.
• When done, two Notepad files will open.
  • OTL.txt <-- Will be opened
  • Extra.txt <-- Will be minimized
• Please attach the contents of these 2 Notepad files in your next reply.

If you don't know how to attach the files, please follow the instructions here: http://malwaretips.com/Thread-How-to-use-the-attachment-system?pid=16072#pid16072