InitialSkilld

Infected operating system
I cant check this, the apple website is blocked
Infected device issues
The only search engine i can use is yahoo, i cant override this
And al the support website are blocked, ( i sent this from my phone, not my macbook)

Balrog

Level 6
Verified
May 5, 2015
260
Hello, do the following:

1. Turn off your Mac. Wait at least five minutes before continuing.
2. Turn on the Mac, immediately press Left Shift.
3. Wait until the Desktop loads.
4. Go to www.malwarebytes.com and download the proper installer file.
5. Install and run Malwarebytes for Mac.
 

Tiuri

New Member
Thread author
Feb 23, 2021
3
Hello, do the following:

1. Turn off your Mac. Wait at least five minutes before continuing.
2. Turn on the Mac, immediately press Left Shift.
3. Wait until the Desktop loads.
4. Go to www.malwarebytes.com and download the proper installer file.
5. Install and run Malwarebytes for Mac.
I tried but it didn’t work, i think im just going to reset my computer today.
 

Balrog

Level 6
Verified
May 5, 2015
260
Hello. So I suggest you remove all the browser settings, which ones do you use? Open a Terminal and type:

sudo cat /etc/hosts

What is the content of the file?
 
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