Just for interest I contacted a PureVpn and asked them if they keep logs.
Yes for that specific case we did provide information to FBI because it is written in our Privacy policy that in case of any illegal activity and on court's order we will provide information collected. We note down the time that you logged in and logged out and the IP that you got from our servers. We do not keep any of your personal information, your browsing history or any of your activity that you do online. Even the information that we keep is only for trouble shooting purpose. Having a truly no logs policy is very difficult to implement. This is especially the case when VPNs need to enforce restrictions such the number of devices being used per subscription. Connection logs typically include dates, times, connection data, and sometimes IP addresses. Typically this data is used for optimizing the VPN network and potentially dealing with user problems.
Many VPN providers keep connection logs, even while claiming to be a “no logs” VPN service. However we do not keep logs of anything you do online: browsing history, times, IP addresses, metadata, etc. For more details kindly contact
press@purevpn.com and they will give you all the answers.
Again that specific case wasn't just an ordinary case, it was under terrorism act and a violation of other's privacy. I hope you would understand the situation and the seriousness of the issue we faced.
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