Is this real ... Error Code 116171 Call Toll Free 1800 ...

WendyA

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Thread author
Jul 14, 2016
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Sydney, Australia
Last night 14 July 2016, I came home late. My mum had been fooling around on my pc and had left it beeping with the following error message displayed. Is it real? Or is it Malware and I just need to remove it

Error Message 15Jluy16.PNG
 
Last edited by a moderator:
Hello,


Please download Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them.
Only one of them will run on your system, that will be the right version.


  • Double-click to run it. When the tool opens click Yes to disclaimer.
  • Press Scan button.

    x5o4gh.png

  • It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
  • The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.
 

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