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<blockquote data-quote="anirbandutta01" data-source="post: 1006777" data-attributes="member: 95472">Yes, today I had a chat with them &amp; again different reply. Their sales team transferred chat to technical support ( asked sales team regarding purchase new Total security key which supports MAT ) then technical support told me that my existing key not supported MAT, I have to purchase new key &amp; update it to MAT then when I ask them product download link they told me you can down download total security product setup file &amp;&nbsp; after activate it&#039;ll be upgrade to MATthen again start chat with sales team &amp; asked them if any offer &amp; told them I want to purchase Total security MAT key, then sales executive told me our technical team clearly told you MAT version is not available for online purchase then how come MAT version will be available now? then I told them your technical team suggest me purchase a new key to activate MAT after downloading existing total security product setup file. So customer wants to purchase &amp; you&#039;re unable to provide?? Then sales executive told me that your contact details shared to concerned team &amp; they call you later. I told that you&#039;ve said the same earlier but didn&#039;t receive any call. they sales executive said it&#039;s not in 1 hr, you have to wait.</blockquote>

[QUOTE="anirbandutta01, post: 1006777, member: 95472"] Yes, today I had a chat with them & again different reply. Their sales team transferred chat to technical support ( asked sales team regarding purchase new Total security key which supports MAT ) then technical support told me that my existing key not supported MAT, I have to purchase new key & update it to MAT then when I ask them product download link they told me you can down download total security product setup file & after activate it'll be upgrade to MAT then again start chat with sales team & asked them if any offer & told them I want to purchase Total security MAT key, then sales executive told me our technical team clearly told you MAT version is not available for online purchase then how come MAT version will be available now? then I told them your technical team suggest me purchase a new key to activate MAT after downloading existing total security product setup file. So customer wants to purchase & you're unable to provide?? Then sales executive told me that your contact details shared to concerned team & they call you later. I told that you've said the same earlier but didn't receive any call. they sales executive said it's not in 1 hr, you have to wait. [/QUOTE]

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