Advice Request Keyboard ISSUE - Hardware Problem or Driver Issue

[ifacedown]

I don't know really if the issue is behind Windows Update.

After a friend returned my netbook, after a few hours of use, the keyboard went nuts. Occasionally it will work fine, sometimes some keys won't work or the "Alt"/"Ctrl" key pressed. It is an eMachines netbook, m355.

I installed Windows 10 UA on Acer Aspire v5, after some reboots, the keyboard went nuts too! So I assumed it was Windows Updates' fault - both are Acer brands.

I downgraded to Windows 8.1 (format and clean install), but still, the keyboard went nuts on BOTH netbooks.

Lastly I disabled Windows Update after another clean install... but still, the keyboard will not work sometimes.

Are both Netbooks experiencing hardware issues?

There is no specific keyboard drivers for both models, only chipset drivers.

Thanks.

 

[Deleted member 2913]

What all realtime security software are you running?

 

[ifacedown]

Windows Defender or ESET NOD32 10, with McShield and Zemana Antilogger 2 Premium

 

[Deleted member 2913]

Try disabling Zemana Identity Protection.

 

[ifacedown]

Try disabling Zemana Identity Protection.

Okay.

But do you think that could really be the possible problem? I already contacted Zemana and they told me it could be a driver issue

 

[Deleted member 2913]

It could be, check disabling identity protection.

 

[ifacedown]

It could be, check disabling identity protection.

Okay I will try later.

 

[ifacedown]

Okay I will try later.

It could be, check disabling identity protection.

How could it possibly conflict with keyboard keys?

 

[Deleted member 2913]

How could it possibly conflict with keyboard keys?

Coz identity protection has anti-keylogging technique to protect keystroke.

 

[shmu26]

I you find that Zemana Anti*Logger* causes problems, which it does a lot, use Zemana AntiMalware instead. There is a free, year license publicized here on MT today. Grab it!

 

[viktik]

first check which keyboard layout is selected.
it should be US

 

[Wave]

Try the above suggestions; of course anti-logger software can interfere as it will be re-mapping the keys/performing encryption.

There is a free, year license publicized here on MT today. Grab it!

Link me quick!!!

 

[SHvFl]

Try the above suggestions; of course anti-logger software can interfere as it will be re-mapping the keys/performing encryption.


Link me quick!!!

PS I didn't try it

EDIT: pmed you. SOmeone blacklisted the link i guess.

 

[shmu26]

I installed, and it activated successfully with 380 day license.
here is the license: ZAM-SWOSALE
just enter the license in a trial version of ZAM, for as long as the offer is good.
Sale ends in 2 days 16 hours 28 mins 46 secs

here is link to the giveaway:
http://sharewareonsale.com/s/zemana-antimalware-giveaway-coupon-sale

 

[shmu26]

offer may be found at sharewareonsale.com
this is not a link, just helpful info.
(I hope it is permitted to post this info??)

EDIT: the site is called "shareware onsale"
but without a space between the words

 

[Wave]

offer may be found at [edited]
this is not a link, just helpful info.
(I hope it is permitted to post this info??)

EDIT: the site is called "shareware onsale"
but without a space between the words

The website is blacklisted and therefore you aren't permitted to publicly share the links here, even in PM conversations it'll be blocked - apparently due to shady behavior with handling licenses or something like this, and that doesn't surprise me really... I think the website has been blacklisted here for a long time now.

That is why it'll auto-edit out the link.

 

[ifacedown]

first check which keyboard layout is selected.
it should be US

Yes, it is US. I am based from the Philippines and the default configuration is US.

 

[ifacedown]

I you find that Zemana Anti*Logger* causes problems, which it does a lot, use Zemana AntiMalware instead. There is a free, year license publicized here on MT today. Grab it!

Hello!

Thanks for the offer, I have a lifetime license of Zemana AntiMalware!

 

[ifacedown]

Hello guys!

Thanks for all your feedback,

Here's the UPDATE:

After uninstalling Zemana Antilogger (using Revo and restart), the keyboard became responsive. i almost believed the problem was gone!

So I slept...

Waking up this early morning, the keyboard went nuts again.

After around 15 mins it went fine.

After 10 minutes, became problematic again.

Maybe the keyboard went wet?

 

[shmu26]

Hello guys!

Thanks for all your feedback,

Here's the UPDATE:

After uninstalling Zemana Antilogger (using Revo and restart), the keyboard became responsive. i almost believed the problem was gone!

So I slept...

Waking up this early morning, the keyboard went nuts again.

After around 15 mins it went fine.

After 10 minutes, became problematic again.

Maybe the keyboard went wet?

let's hope it is just wet.

I recently had to replace my laptop keyboard, fortunately it was still under warranty. It was a Dell latitude, it is a business model, so 3 year warranty, and they fix it at your home/office. Unbelievable service. They lost plenty of money on me, with all the parts they replaced...