Malware Removal - limited internet access

[Solarten]

I recently removed the program PursuePoint from my computer with adwcleaner, now my computer wont let me access the internet, it keeps saying "limited access"
Any help would be great, thank you
also: I'm fairly sure I'm on a 32 bit system but I'm not positive

 

[TwinHeadedEagle]

Hello,


Please follow this topic and attach requested reports:

http://malwaretips.com/threads/preparation-guide-before-requesting-malware-removal-help.20334/

 

[Solarten]

FRST

 

[TwinHeadedEagle]

You're missing Addition.txt report.

 

[Solarten]

Addition.txt

 

[TwinHeadedEagle]

Uninstall Ask Toolbar

Fix with Farbar Recovery Scan Tool

This fix was created for this user for use on that particular machine.

Running it on another one may cause damage and render the system unstable.

​

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Press the Fix button just once and wait.
• If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
• When finished FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.

Fix with AdwCleaner

Please download AdwCleaner by Xplode and save the file to your Desktop.

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
• Wait until the database is updated.
• Accept the Terms of use and click Scan.
• When finished, please click Clean.
• Upon completion, click Report. A log (AdwCleaner[S*].txt) will open.

Please include the contents of that file in your reply.

Note: Reports will be saved in your system partition, usually at C:\Adwcleaner

 

[Solarten]

Files:

 

[TwinHeadedEagle]

How is your PC now?

 

[Solarten]

its still saying it has limited access/

 

[Solarten]

i tacked automatically detect settings, still saying it has limited access

 

[Solarten]

still nothing

 

[TwinHeadedEagle]

Download

Malwarebytes Anti-Rootkit to your desktop.

• Double-click the icon to start the tool.
• It will ask you where to extract it, then it will start.
• Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
• Click in the introduction screen "next" to continue.
• Click in the following screen "Update" to obtain the latest malware definitions.
• Once the update is complete select "Next" and click "Scan".
• When the scan is finished and no malware has been found select "Exit".
• If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
• Open the MBAR folder and paste the content of the following files in your next reply:
  • "mbar-log-{date} (xx-xx-xx).txt"
  • "system-log.txt"

Scan with Farbar Recovery Scan Tool

Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Make sure that Addition option is checked.
• Press Scan button and wait.
• The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.

Please include their content into your next reply.

 

[Solarten]

Files:

 

[TwinHeadedEagle]

Uninstall Ask Toolbar

Fix with Farbar Recovery Scan Tool

This fix was created for this user for use on that particular machine.

Running it on another one may cause damage and render the system unstable.

​

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Press the Fix button just once and wait.
• If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
• When finished FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.

 

[Solarten]

File:

 

[TwinHeadedEagle]

How is your PC now?

 

[Solarten]

its still saying that the internet has limited access

 

[TwinHeadedEagle]

Can you attach the picture how this looks like? Are you connected via cable or wireless?

 

[Solarten]

Im connected via wireless

 

[TwinHeadedEagle]

In picture named Capture2.JPG click on Manage Wireless Networks. Then delete Network you always connect on, restart your PC and try to connect to this network again.