Malware Removal. Need fixlist.txt for FRST.txt

[regency]

Need assistance with the fixlist.txt.

 

[TwinHeadedEagle]

Hello,

Fix with Farbar Recovery Scan Tool

This fix was created for this user for use on that particular machine.

Running it on another one may cause damage and render the system unstable.

​

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Press the Fix button just once and wait.
• If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
• When finishes FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.

 

[regency]

Hello,

Fix with Farbar Recovery Scan Tool

This fix was created for this user for use on that particular machine.

Running it on another one may cause damage and render the system unstable.

​

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Press the Fix button just once and wait.
• If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
• When finishes FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.

 

[regency]

Fixlog attached.

 

[TwinHeadedEagle]

How is the situation now?

 

[regency]

Had two items not removed:
HKLM\System\CurrentControlSet\Services\NAVENG => could not remove key. Access Denied.
HKLM\System\CurrentControlSet\Services\NAVEX15 => could not remove key. Access Denied.

Do they need removal?

 

[TwinHeadedEagle]

No, these are stopped services related to norton.

 

[regency]

Norton is still detecting a lot of outbound traffic (which is what notified me of an issue initially).

 

[TwinHeadedEagle]

Can you note down the details of that detection?

 

[thienbmt]

Thanks for your support. My device runs normally after the fixing. Here is the fixedlog file.