I followed the instructions found on this site to remove the browser hijacker Granena.ru. (How to remove Granena.ru redirect (Virus Removal Guide))
The instructions said to install and run Zemana, then install and run Malwarebytes, then install and run Hitmanpro.
Between Zemana and Hitmanpro the problem was solved!!!
However, I had Malwarebytes installed already. After installing Zemana, my malwarebytes icon in the tray disappeared. Clicking on the desktop icon or on the program in the start menu does not work. The program does not run. When I tried to remove Zemana the computer hangs up. Attempting to reinstall Malwarebytes hangs also, because the first step is to remove the old installation. I am unable to remove either of them. I haven't tried to remove Hitmanpro.
I just paid around 50€ in November for two years of Malwarebytes and don't want to loose the program. The other two are just trial versions so when they expire I will be without and anti-malware program.
Any help or suggestion will be appreciated.
Dan
The instructions said to install and run Zemana, then install and run Malwarebytes, then install and run Hitmanpro.
Between Zemana and Hitmanpro the problem was solved!!!
However, I had Malwarebytes installed already. After installing Zemana, my malwarebytes icon in the tray disappeared. Clicking on the desktop icon or on the program in the start menu does not work. The program does not run. When I tried to remove Zemana the computer hangs up. Attempting to reinstall Malwarebytes hangs also, because the first step is to remove the old installation. I am unable to remove either of them. I haven't tried to remove Hitmanpro.
I just paid around 50€ in November for two years of Malwarebytes and don't want to loose the program. The other two are just trial versions so when they expire I will be without and anti-malware program.
Any help or suggestion will be appreciated.
Dan