Having problems with boyu

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Ehp12

New Member
Thread author
May 28, 2024
1
Hello, My problem started 2-Days ago when I was trying to install a game but didn't know that I actually installed a virus as well. My Chrome and Edge started stating that it was managed by an organization, had "Guardian Angel" extension installed, and kept redirecting to the Boyu website whenever I search something. I managed to remove some malicious programs and quarantined some malicious files using AdwCleaner, HitmanPro, Malwarebytes as directed but I still have the problem. I also tried last resort by Factory Resetting my Windows 11 but it gets stuck at 62% everytime. Is there by any chance that I'm doing something wrong and or is there any other way to remove the Trojan?
 

nasdaq

Moderator
Verified
Staff Member
Nov 5, 2019
1,534
Hello, Welcome to MalwareTips.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
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In order to give you sound advice I need additional information.


Download the Farbar Recovery Scan Tool (FRST).
Choose the 32 or 64 bit version for your system.
and save it to a folder on your computer's Desktop.
Ensure that you are in an Administrator Account
Double-click to run it. When the tool opens click Yes to disclaimer.
Check the boxes as seen here:

Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

Please attach the logs for my review.
How to attach a file to your reply:
In the Reply section in the bottom of the topic Click the "more reply Options" button.

Let me know what problems persists.

Wait for further instructions

p.s.
This program is updated often.
If the Farbar program is identified as suspicious by your Anti-Virus program trust it if Downloaded from the link I provided.
you should restore the program from the Quarantine folder.
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