New Member
Nov 5, 2018
Windows 10
I have been having a problems for about 4 years and bleepingcomputer couldn't figure it out (no disrespect intended), so now Im here hoping someone can finally fix my machines.
Operating System
Windows 10
Are you using a 32-bit or 64-bit operating system?
64-bit (x64)
Infection date and initial symptoms
the most common date seems to be "1/13/2015" but I really don't know. Windows wouldn't update and Malwarebytes only seemed to create problems.
Current issues and symptoms
I honestly could write a book on the symptoms. invalid certificates from Microsoft that always expire after a week is a big one. rkill and jrt only detect anything if run in sandbox mode. All of this is also happening on my wife's computer (that's where it started most likely).
Steps taken in order to remove the infection
as you will see, I have just about every popular software that bleepingcomputer suggested to my (as well as others like gmer).
Logs added to Help Request
FRST.txt, Addition.txt