I have been having a problems for about 4 years and bleepingcomputer couldn't figure it out (no disrespect intended), so now Im here hoping someone can finally fix my machines.
- Operating System
- Windows 10
- Are you using a 32-bit or 64-bit operating system?
- 64-bit (x64)
- Infection date and initial symptoms
the most common date seems to be "1/13/2015" but I really don't know. Windows wouldn't update and Malwarebytes only seemed to create problems.
- Current issues and symptoms
- I honestly could write a book on the symptoms. invalid certificates from Microsoft that always expire after a week is a big one. rkill and jrt only detect anything if run in sandbox mode. All of this is also happening on my wife's computer (that's where it started most likely).
- Steps taken in order to remove the infection
- as you will see, I have just about every popular software that bleepingcomputer suggested to my (as well as others like gmer).
- Logs added to Help Request
- FRST.txt, Addition.txt
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