Microsoft Decides Not to Reduce Free OneDrive Storage Anymore After Public Backlash

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http://news.softpedia.com/news/microsoft-decides-not-to-reduce-free-onedrive-storage-anymore-after-public-backlash-497522.shtml

“We apologize to the community,” Microsoft says
Microsoft announced last month that it would cut the amount of free OneDrive storage from 15 GB to just 5 GB and remove the unlimited storage account for Office 365 customers, but this decision backfired very quickly, with many threatening to jump ship to Google and Dropbox.

After one month of criticism, Microsoft now says that it has more or less changed its mind, and while the storage cuts will not be modified, users who have more than 5 GB of data in their account can keep their 15 GB quota by signing in at this link.

Making this an opt-in means that users who are not aware of the change could actually see their storage dropping to 5 GB early next year, and Microsoft doesn't seem to be willing to promote this way to keep the 15 GB of storage space.

“We’ve heard clearly from our Windows and OneDrive fans about the frustration and disappointment we have caused. We realize the announcement came across as blaming customers for using our product. For this, we are truly sorry and would like to apologize to the community,” Microsoft said in a statement on the OneDrive UserVoice page.

No more unlimited storage
As far as unlimited storage is concerned, it won't be coming back, and Microsoft explains that Office 365 accounts will be reduced to just 1 TB of storage. But Microsoft is trying to sweeten the deal in this case too by keeping the unlimited storage option available for an extra 12 months after the changes come into effect.

“For anyone unhappy with the decision to not offer unlimited storage, we will offer a full refund,” Redmond adds.

In the end, Microsoft stresses that it feels very sorry that OneDrive users are disappointed with the change, but it still won't make any further adjustments to storage amounts.

“We are all genuinely sorry for the frustration this decision has caused and for the way it was communicated. Thank you for sticking with us.”

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