Gandalf_The_Grey
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- Apr 24, 2016
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Microsoft is investigating an issue that prevents Outlook and other email clients from connecting when using an Outlook.com account.
"Since starting around 1/23/24 users have reported issues connecting with Outlook 2013, Outlook 2016, Outlook for Microsoft 365, Thunderbird, and mobile email apps when connecting with POP, IMAP, and Exchange connections," Microsoft says.
"Some users have reported that signing in with an App Password works to connect but later goes back into a disconnected state."
Customers reported experiencing sign-in problems linked to this issue since last Tuesday on Microsoft's community platforms and social networks like Reddit.
The Outlook Team is currently working on a fix for this issue and will share more information when a solution or more details are available.
Affected customers who cannot use their clients to connect to their Outlook.com accounts are advised to use Outlook.com on the web until the issue is addressed.
Microsoft says Outlook apps can’t connect to Outlook.com
Microsoft is investigating an issue that prevents Outlook and other email clients from connecting when using an Outlook.com account.
www.bleepingcomputer.com