Technology Microsoft says Outlook apps can’t connect to


Level 76
Thread author
Honorary Member
Top Poster
Content Creator
Apr 24, 2016
Microsoft is investigating an issue that prevents Outlook and other email clients from connecting when using an account.

"Since starting around 1/23/24 users have reported issues connecting with Outlook 2013, Outlook 2016, Outlook for Microsoft 365, Thunderbird, and mobile email apps when connecting with POP, IMAP, and Exchange connections," Microsoft says.

"Some users have reported that signing in with an App Password works to connect but later goes back into a disconnected state."

Customers reported experiencing sign-in problems linked to this issue since last Tuesday on Microsoft's community platforms and social networks like Reddit.
The Outlook Team is currently working on a fix for this issue and will share more information when a solution or more details are available.

Affected customers who cannot use their clients to connect to their accounts are advised to use on the web until the issue is addressed.


Level 36
Top Poster
Content Creator
May 13, 2017
I used dozens of email clients over the years and they never ever had problems with emails, when setup properly,, currently Outlook via BlueMail. It is their only job.
As for Outlook, it always had issues for me, even after a clean install, I tried to use classic and the new one, but no luck. At least the new Outlook got a nice promo. :ROFLMAO:

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