Step son received phone call from a scam artist and he thought he was helping me out (son did that is). Gave remote access to computer, it appears they used ammy, or at least that is what I can see. I don't really know what they did because I was not at home at the time. I researched the scam and performed the suggested actions (malware bytes, junkware, adware, emsisoft, hitman pro). I noticed that the system was sluggish before this, ran the programs and it seems to be better, but I am concerned there is a key logger or something else hiding out there I can't find.
I backed up my computer, made recovery disk, and will back up again. I plan on upgrading to windows 10, when it is released, and would like to wipe the hard drive, but I don't know if I will be allowed to before hand. If anyone can check out my files and see if I am missing something, or offer further suggestions, I would greatly appreciate it.
This is been a lesson for me and plan on taking better precautionary steps to avoid this madness next time. Thank you in advance.
I backed up my computer, made recovery disk, and will back up again. I plan on upgrading to windows 10, when it is released, and would like to wipe the hard drive, but I don't know if I will be allowed to before hand. If anyone can check out my files and see if I am missing something, or offer further suggestions, I would greatly appreciate it.
This is been a lesson for me and plan on taking better precautionary steps to avoid this madness next time. Thank you in advance.
