I edited my post slightly because the original version was a bit more "hostile" sounding, and that was never my intention. Is it possible for you to update the quoted section in your post, please?
There are things which I like about Microsoft...
1. I am happy that they bought GitHub instead of it being a vendor like Google, Facebook, Yahoo or Avast.
2. I am in love with Visual Studio and wouldn't switch to anything else in a million years.
3. I like VS Code for Mac OS X and Linux.
4. I am good with the new mobile version of Skype (which was in beta for months).
5. I think the Windows phones could have done much better with more flexibility on the application compatibility side.
However... it seems to me that they are trying to throw themselves into every single market they possibly can, and the only reason I can think of which would explain why they would do what they are doing is if they wanted to take advantage of people, because I imagine a lot of people will think "Microsoft are really rich and well-known, I should go with them for this because they will have more employees and resources!"... and there you go, more money into their pocket for something which is probably half-baked in reality.
There are people all over the world who assume Windows Defender is going to be great because of reasons like, "Microsoft own Windows and will know how to stop malware on it better than everyone else!". The reality of it is that this isn't the case at all, in my opinion. Microsoft did not even start in the security industry as a new market competitor on their own originally... they actually ended up buying other people's work and re-branding with their own changes. Which seems to be the new normal for large companies like Microsoft, because Google used to be heavily reliant on other people's work (e.g. for Google Pixel phones, Google bought out the R&D of HTC).
Microsoft threw themselves into the console market a very long time ago and were competing mainly with Sony (console) and Steam (PC). Why did they have to do this? They could have benefited from trying to work with Sony, and this would have also benefited the customers... more players to communicate with, more resources for server maintenance and development of new features as well as security checks, more future potential for new revelations. Nope! They wanted more control/power so they competed instead.
I understand that Microsoft are a company and it is in their best interest to move into new markets and close in old markets... they want more financing to fund new ideas and do new things. But... it doesn't always have to be about them being number one compared to everyone else. I think that they need to slow down and try and maintain what they already have to offer... improve things they have already released to the public and work more with third-parties.
I think the most important thing that can happen before Microsoft can really start moving forward in putting things right and improving things for everyone who are in disagreement and objectification of some of their actions would be for them to understand the true importance and value of "team-work". Something I think they have always lacked an understanding of.
They aren't a pack of entrepreneur teenagers at a market trying to make a quick buck, they are a very large company who's actions affect millions/billions world-wide on a daily basis... this is something I think they need to be reminded of more often.