Multiple Issues: Chrome Proxy Error, URL:Mal SVCHost.exe Avast Warning, Proxy Server Error?

[vikingnerd]

This secondary laptop has been infected by something and I thought I could figure it out but have been unsuccessful.

Now I cannot open attachments in emails due to an error saying "There is something wrong with your proxy server, or the address in incorrect"

This is the same error I received when using Chrome (yes updated to latest version). Also, have Firefox and that works great for me.


What i find odd also is inside Internet Options -> Connections it shows at the bottom in yellow "Some settings are managed by your system administrator." Now I am the only account on here and I am the Administrator so not sure why that is on there.

Also inside LAN Settings Automatic Configuration is greyed out with Automatically detect settings checked and Use automatic configuration script as unchecked but there is an address in the greyed out bar.

Anyway, attached are the FRST scan logs. Let me know what to do or how I can remove this as it is driving me nuts that I cannot figure it out! Thanks in advance!

 

[TwinHeadedEagle]

Hello,

Fix with Farbar Recovery Scan Tool

This fix was created for this user for use on that particular machine.

Running it on another one may cause damage and render the system unstable.

​

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Press the Fix button just once and wait.
• If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
• When finishes FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.

 

[vikingnerd]

Thank you very much, please find the Fixlog.txt enclosed.

However, our Chrome is unable to access the internet with the same Proxy Error message.

 

[vikingnerd]

I redid the FRST scan and have attached the files

 

[TwinHeadedEagle]

How is your computer behaving now?

 

[vikingnerd]

How is your computer behaving now?

Computer is behaving the same. Chrome is showing proxy error when attempting to go to websites and still receive MAL alert on Avast.

 

[vikingnerd]

Any other thoughts and suggestions?

 

[TwinHeadedEagle]

Scan with Farbar Recovery Scan Tool

Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Make sure that Addition.txt option is checked.
  
  
  
  
  
• Press Scan button and wait.
• The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.

Please attach report into your next reply.