Chrome extension cannot be removed. Causing issues. Malware.

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dechols1

New Member
Thread author
Oct 30, 2023
3
Hello. I must have downloaded something that put some kind of malware on my computer and I cannot figure out how to get rid of it. There is an extension that got added to Chrome called Gymnophiona and is causing me to get redirected to sites that I do not want to visit. It also might be pulling personal information. I am not sure. I have tried running scans but they did not find anything. I uninstalled/reinstalled Chrome but that also did not work. When I go to Manage Extensions, there is no option to remove that extension. It also says my browser is managed by my organization, but that is not the case. My employer had nothing to do with this. This is a personal computer they cannot access. Please help me get that removed. It is driving me nuts. Thanks.
 

dechols1

New Member
Thread author
Oct 30, 2023
3
Here are the 2 reports.
 

Attachments

  • FRST.txt
    48.8 KB · Views: 7
  • Addition.txt
    47.3 KB · Views: 4

dechols1

New Member
Thread author
Oct 30, 2023
3
I believe I have fixed the issue by removing the Google Chrome Policies inside the Registry Editor.
 

nasdaq

Moderator
Verified
Staff Member
Nov 5, 2019
1,537
Hello, Welcome to MalwareTips.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

This wiill clean any remnant entries that were possibly not removed by the Uninstaller.

Your call.

Please download the attached Fixlist.txt file to the same folder where the Farbar tool is running from.
The location is listed in the 3rd line of the FRST.txt log you have submitted.

Run FRST and click Fix only once and wait.

The Computer will restart when the fix is completed.

It will create a log (Fixlog.txt) please post it to your reply.
===


Please post the Fixlog.txt and let me know what problem persists.
 

Attachments

  • Fixlist.txt
    5.2 KB · Views: 10
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