Solved Multiple Malware and Trojan's Effecting my PC need help ASAP

[jmullins22122]

So I just moved to a new network and my PC was infected with all sorts of garbage. I have tried multiple things to remove these but they just keep coming back. After reading into this issue for a while and attempting to sort this out over the course of 2 days I have had no such luck in removing them. It has caused my pc to not be able to install any drivers nor be able to boot to advanced startup in windows for recovery. Lastly it has also hindered my pc no longer able to create a windows startup USB drive for recovery as well. NEED HELP ASAP.

Attached is the files for FRST64.

 

[TwinHeadedEagle]

Hello,



Please download Farbar Recovery Scan Tool x64 and save it to a flash drive.

• Plug the flashdrive into the infected PC.
• Boot to windows recovery by using one of the methods on this link: Boot to Advanced Startup Options in Windows 10
• If you're unable to boot to recovery you will need to create a recovery drive. You can do it by following this guide: https://support.microsoft.com/en-us/help/4026852/windows-create-a-recovery-drive
  Make sure to uncheck Back up system files to the recovery drive box, so that process goes faster.

• Now you should get a window like this where you need to click Troubleshoot.

• In the next window, click Advanced options and select Command Prompt.
• Now you should log in into your account and after that Command Promptwindow.

Access the notepad and identify your USB drive

In the Command Prompt please type in:

notepad

and press Enter.

• When the notepad opens, go to File menu.
• Select Open.
• Go to Computer and search there for your USB drive letter.
• Note down the letter and close the notepad.

Scan with Farbar Recovery Scan Tool

Once back in the command prompt window, please do the following:

• Type in e:\frst64.exe and press Enter.
  You need to replace e with the letter of your USB drive taken from notepad!
• FRST will start to run. Give him a minute or so to load itself.
• Click Yes to Disclaimer.
• In the main console, please click Scan and wait.
• When finished it will produce a logfile named FRST.txt in the root of your pendrive and display it. Close that logfile.

Transfer it to your clean machine and include it in your next reply.

 

[jmullins22122]

Hello TwinHeadedEagle,

The files are in the original messages. I don't have a secondary PC in order to do the recovery. When attempting to the advanced startup screen on my pc it just restarts the PC. (All attempts to reach this screen has failed.)

The files attached show the processes that are causing the issues.

Thanks,

 

[jmullins22122]

When attempting to create a recovery drive in windows I get this error.

 

[jmullins22122]

Okay I ran the scans again.
Here are the files.
Please help!

 

[TwinHeadedEagle]

Removing this malware only works from recovery.

 

[jmullins22122]

Okay I can get this for you. One second.

 

[jmullins22122]

Okay it took some doing but I think this is the file you are looking for. This was done via recovery.

 

[jmullins22122]

Was this the file that you needed? I'm at a lose right now on what to do.

 

[TwinHeadedEagle]

Can you now try to boot normally and produce FRST reports?

 

[jmullins22122]

I was able to completely reinstall windows and wipe the drive. I am all good now. Thank you so much though.