According to Kirschner, Munich's IT problems are not so much down to the use of free software as they are the result of poor management and organizational structure, a view backed up by Accenture's study.
Indeed, the committee's recommendations also note that Munich should have a strategic goal of moving to applications that can run independently of the operating system that is being used, such as web applications, virtualised apps and remote desktop services.
Given this goal, there will no doubt be more questions about the cost of moving everyone over to Windows.
Related: Linux & Unix - The city of Munich has saved an estimated €10 million switching to Linux. (Read only).