Advice Request Need help deleting old remnants, then reinstall

[NOLF92]

I'm a KASPERSKY user on my main desktop, but I have somewhat of a sweet spot for COMODO. At one time I had COMODO Internet Security on my laptop, however I had deleted it -- improperly, and there appears to be remnants of the old installation that I cannot delete. Anytime I try and delete the COMODO registry files, I get "error while deleting key". I tried using some user-created uninstall tools, but they couldn't find anything, nor delete anything. I even attempted to use COMODO's Program Manager tool to delete old remnants, but I still got errors. Is there something I'm missing? If you need me to answer any questions, I would be glad to do so.

Kind regards,

NOLF92

 

[Soulbound]

Try reinstalling comodo first then completely remove it.

Another alternative is what is known to be your best friend: Safe Mode in order to delete obsolete keys

 

[Smith83]

When you install Unlocker watch out for the optional toolbar!!



Download & Install Unlocker then everything tool.

Type Comodo in the Everything search window.

• • Click Edit.
  • Select All.
  • Right Click Selected Items.
  • Choose Unlocker.
  • Choose Delete
  • Then Unlock All.
  • You may see a prompt to reboot.
  • If so then please reboot, to continue removing the files.

Download from here, and install the Registrar Registry Manager program.

Once installed:

• Select Advanced Registry Search.
• Then Type Comodo into the search window.
• Hit Enter.
  
• Delete all registry items, found by the tool.
• Reboot the computer, to complete the removal process.

Note: Make sure and run both programs as Administrator.

 

[NOLF92]

When you install Unlocker watch out for the optional toolbar!!



Download & Install Unlocker then everything tool.

Type Comodo in the Everything search window.

• • Click Edit.
  • Select All.
  • Right Click Selected Items.
  • Choose Unlocker.
  • Choose Delete
  • Then Unlock All.
  • You may see a prompt to reboot.
  • If so then please reboot, to continue removing the files.

Download from here, and install the Registrar Registry Manager program.

Once installed:

• Select Advanced Registry Search.
• Then Type Comodo into the search window.
• Hit Enter.
  
• Delete all registry items, found by the tool.
• Reboot the computer, to complete the removal process.

Note: Make sure and run both programs as Administrator.

This solution deleted a lot of COMODO remnants, but the following gives me access denied in Registrar Registry Manager:

 

[Smith83]

Reboot your machine, and then try again. Make sure and run as admin.

If that fails........


Right Click Each of those, select properties. Copy the full path of the registry items, then post them in your next reply.

 

[NOLF92]

HKEY_LOCAL_MACHINE\SYSTEM\Software\COMODO\Firewall Pro
HKEY_LOCAL_MACHINE\SYSTEM\Software\COMODO
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows NT\CurrentVersion\Perflib\CurrentLanguage
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows NT\CurrentVersion\Perflib\009
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Perflib\CurrentLanguage
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Perflib\009

 

[Smith83]

Please download and save FRST 64bit or FRST 32 bit to your DESKTOP.

Open Notepad copy the content of the code box below, name it fixlist Save it to your desktop, right click FRST, run as admin. Hit the fix button.

DeleteKey: HKEY_LOCAL_MACHINE\SYSTEM\Software\COMODO
DeleteKey: HKEY_LOCAL_MACHINE\SYSTEM\Software\COMODO\Firewall Pro
Emptytemp:
reboot:

Now check and see what remains....

 

[NOLF92]

Please download and save FRST 64bit or FRST 32 bit to your DESKTOP.

Open Notepad copy the content of the code box below, name it fixlist Save it to your desktop, right click FRST, run as admin. Hit the fix button.

DeleteKey: HKEY_LOCAL_MACHINE\SYSTEM\Software\COMODO
DeleteKey: HKEY_LOCAL_MACHINE\SYSTEM\Software\COMODO\Firewall Pro
Emptytemp:
reboot:

Now check and see what remains....

There's the fixlog. Nothing got removed. Something is blocking these files from being removed, and it's really frustrating.

 

[Soulbound]

FileASSASSIN or LockHunter should help as well.

 

[Vasudev]

Give this a try Uninstaller Tool for Comodo Products, inc CIS v5 - Install / Setup / Configuration FAQ - CIS

 

[NOLF92]

Give this a try Uninstaller Tool for Comodo Products, inc CIS v5 - Install / Setup / Configuration FAQ - CIS

That was the first thing I tried. I'll try it again after having deleted SOME of what wouldn't initially go away.

 

[Smith83]

Lets try one more tool.....

Download OTL to your desktop, right click run as amin, copy and paste the content of code box into OTL

:Reg
[-HKEY_LOCAL_MACHINE\SYSTEM\Software\COMODO\Firewall Pro]
[-HKEY_LOCAL_MACHINE\SYSTEM\Software\COMODO]

Click the RunFix Button.

 

[NOLF92]

Lets try one more tool.....

Download OTL to your desktop, right click run as amin, copy and paste the content of code box into OTL

:Reg
[-HKEY_LOCAL_MACHINE\SYSTEM\Software\COMODO\Firewall Pro]
[-HKEY_LOCAL_MACHINE\SYSTEM\Software\COMODO]

Click the RunFix Button.

Attached the results. Denied, again. I'm sure all of these solutions would have worked for everyone else. Not me apparently.

 

[Smith83]

No big deal. Kaspersky Boot Disk Has an offline registry editor.

 

[Vasudev]

Have you tried OPSWAT Gears to remove remnants of CIS?

 

[NOLF92]

Looking into that one, Vasudev.

 

[Sana]

Definitely go into safemode and delete them.

 

[NOLF92]

Definitely go into safemode and delete them.

I'll try that. I'm desperate at this point.

 

[Smith83]

OPSWAT Gears is not going to remove anything from your machine. I think he/she is talking about app remover.

But I doubt that will help, since FRST and OTL were unable to delete the keys. The off line regsitry editor in Kaspersky boot disk will delete any key, including those needed for operation of your computer, so be careful what you delete.

 

[Smith83]

Safe mode is not going to help you either, since FRST and OTL were unable to delete the keys. You need to go outside windows, I provided the tool you need.