- Feb 4, 2016
- 2,520
A new tech support scam has been discovered that uses JavaScript to create a loop that ultimately causes Google Chrome to use up all of the CPU resources on the computer and freeze the browser.
This new tech support scam variant was reported in a Google Chrome bug report that states that once a user visits the page, the CPU utilization quickly goes to 100%. This makes it impossible to close the tab, the browser, or properly use the computer until the Chrome process is killed.
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Therefore, when affected by a tech support scam and you terminate the browser process, make sure you do not allow Chrome, or any browser, to restore the previously open pages. Otherwise you will be back where you started. In tests by BleepingComputer, this same tech support scam does not affect Firefox. With Firefox, you can simply close the tab and browser to get rid of this Tech Support Scam.