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Hey, I’m ___ and from
North America
Last known PC infection
I am joining because my PC is infected
Fav. Mobile OS
Android
Fav. Desktop OS
Windows
Fav. Videogame
Jewel Quest Solitaire

Jillayne

Level 1
Thread author
Verified
Nov 21, 2014
23
:) Hello all. I'm new to this forum and glad to be here. :D Hello all. I'm new to this forum and glad to be here. :D My desktop has just been awakened a few days ago, from a deep 3 year sleep. I updated everything and then cleaned up any infections. I'm not sure I got everything though. I wasn't able to load my security package through Charter internet service (why, I don't know). I contacted Charter and I'm waiting for a return email from the "experts" that the tech rep reported to because they couldn't help me. I do have the Microsoft Security Essentials loaded but I don't know if that's enough and I'm guessing it's not.
 
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mercurial

Level 6
Oct 3, 2012
472
@Jillayne Hey, there Jill :), welcome to the forum! I am pretty sure your stay here will be both enjoyable and informative. MSE (Microsoft Security Essential) is fine, i am assuming you are using Windows 7? Take things one step at a time so you don't get overwhelmed.

All the folks here are great people, and i am sure they will help you out with whatever help you may ever need with the best of their abilities.

If you have some important documents you may want to keep a backup on a portable hard drive or you can get a backup solution that will do the lifting for you, though we will get to that on a later date.

Enjoy your weekend.

Cheers!
 

Jillayne

Level 1
Thread author
Verified
Nov 21, 2014
23
@Jillayne Hey, there Jill :), welcome to the forum! I am pretty sure your stay here will be both enjoyable and informative. MSE (Microsoft Security Essential) is fine, i am assuming you are using Windows 7? Take things one step at a time so you don't get overwhelmed.

All the folks here are great people, and i am sure they will help you out with whatever help you may ever need with the best of their abilities.

If you have some important documents you may want to keep a backup on a portable hard drive or you can get a backup solution that will do the lifting for you, though we will get to that on a later date.

Enjoy your weekend.

Cheers!
Thanx Mercurial. I truly will appreciate all the help this site/forum, and it's members send my way
 

Jillayne

Level 1
Thread author
Verified
Nov 21, 2014
23
@Jillayne Hey, there Jill :), welcome to the forum! I am pretty sure your stay here will be both enjoyable and informative. MSE (Microsoft Security Essential) is fine, i am assuming you are using Windows 7? Take things one step at a time so you don't get overwhelmed.

All the folks here are great people, and i am sure they will help you out with whatever help you may ever need with the best of their abilities.

If you have some important documents you may want to keep a backup on a portable hard drive or you can get a backup solution that will do the lifting for you, though we will get to that on a later date.

Enjoy your weekend.

Cheers!
I have Vista. Thanx for the positives
 
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Cats-4_Owners-2

Level 39
Verified
Honorary Member
Top Poster
Well-known
Dec 4, 2013
2,800
Hello Jillayne, and a warm welcome from these (our) forums as well as this extraordinary community which abounds with it's own wide array of knowledgeable and experienced "experts"!!:) You are already helping others here through strengthening our numbers by your very smart decision to join!:p Thanks! We'd previously used Charter Communications in our home, the most reasonably priced among the available local ISP choices in our area, though more recently we've gone with another provider because of too many missed :confused:"communications".o_O Their customer service was sincere, and yet the connection itself lacked the minimum of what we required. My wish is your experience shall be more satisfactory, and special congratulations to you on "...waking your sleeping desktop". It's still alive!:cool:;) Buwah-ha-ha-hahaha..hahh!:D
 
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mercurial

Level 6
Oct 3, 2012
472
Hello Jillayne, and a warm welcome from these (our) forums as well as this extraordinary community which abounds with it's own wide array of knowledgeable and experienced "experts"!!:) You are already helping others here though strengthening our numbers by your very smart decision to join!:p Thanks! We'd previously used Charter Communications in our home, the most reasonably priced among the available local ISP choices in our area, though more recently we've gone with another provider because of too many missed :confused:"communications".o_O Their customer service was sincere, and yet the connection itself lacked the minimum of what we required. My wish is your experience shall be more satisfactory, and special congratulations to you on "...waking your sleeping desktop". It's still alive!:cool:;) Buwah-ha-ha-hahaha..hahh!:D
@Cats-4_Owners-2 You! What are you doing here wallowing away your time? Weren't you suppose to be in Greece? :p
 
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