no internet even after installing malwarebytes

[majed]

hi,
i have internet connection problem. i have reply when pinging 8.8.8.8 but cant open any pages with browsers even after installing malwarebytes and finding 58 malwares.

 

[TwinHeadedEagle]

Hello,

Scan with MGADiag

Need to check one more thing.

• Please download MGADiag by Microsoft and save it to your desktop.
• Double-click on
  
  icon to start the tool.
• PressContinuewhen prompted.
• When it has finished, press Copy.
• Press the
  
  + R on your keyboard at the same time. Type Notepad and click OK.
• Paste (Ctrl+V) this into notepad and save to your desktop.

Include that report in your reply.

 

[majed]

Hello,

Scan with MGADiag

Need to check one more thing.

• Please download MGADiag by Microsoft and save it to your desktop.
• Double-click on
  
  icon to start the tool.
• PressContinuewhen prompted.
• When it has finished, press Copy.
• Press the
  
  + R on your keyboard at the same time. Type Notepad and click OK.
• Paste (Ctrl+V) this into notepad and save to your desktop.

Include that report in your reply.

 

[TwinHeadedEagle]

There is a evidence of counterfeit operating system. I cannot offer you my help anymore.

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