Steps to follow:
1) Open Norton Security
2) Click on the first tab that says "Security" on the far left
3) Click on "Scans"
4) Look at the center of the list that says "Norton Power Eraser"
5) Click on the selection bubble & then click on "Go"
5) Accept UAC by clicking on "YES"
6) Read this message and click on "OK"
Now you can run all of the features of Norton Power Eraser. Please make sure you run an automatic update a few times after installing the product. I have found that some updates remain pending for a bit.
Enjoy!
~Brian