out fox removal guide troubles

[alex wallace]

Hey guys I really hope you can help because this is a new pc and I don't want to reset factory settings this early on.

 

[kuttus]

Hi and welcome to the malwaretips.com forums!

I'm Kuttus and I am going to try to assist you with your problem. Please take note of the below:

• I will start working on your malware issues, this may or may not, solve other issues you have with your machine.
• The fixes are specific to your problem and should only be used for this issue on this machine!
• The process is not instant. Please continue to review my answers until I tell you your machine is clear. Absence of symptoms does not mean that everything is clear.
• If you don't know, stop and ask! Don't keep going on.
• Please reply to this thread. Do not start a new topic.
• Refrain from running self fixes as this will hinder the malware removal process.
• It may prove beneficial if you print of the following instructions or save them to notepad as I post them.

Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.


Before we start:
Please be aware that removing malware is a potentially hazardous undertaking. I will take care not to knowingly suggest courses of action that might damage your computer. However it is impossible for me to foresee all interactions that may happen between the software on your computer and those we'll use to clear you of infection, and I cannot guarantee the safety of your system. It is possible that we might encounter situations where the only recourse is to re-format and re-install your operating system, or to necessitate you taking your computer to a repair shop.

Because of this, I advise you to backup any personal files and folders before you start.
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STEP 1: Run the Complete Internet Repair utility.

1. Download Complete Internet Repair utility to your desktop
2. Unzip all the files to their own folder on the desktop
3. Within the folder double click CIntRep
4. Select the following items,then press the GO button.
   • Reset Interent Protocol (TCP/IP)
   • Repair Winsock (Reset Catalog)
   • Renew Internet Connection
   • Flush DNS Resolver Cache
   • Reset Windows Firewall Configuration
   • Reset the default hosts fie

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STEP 2: Run the MiniToolBox to Repair Internet Problems

Please download MiniToolBox save it to your desktop and run it.

Place a check in the following boxes:

• 
  http://123pcworld.com/MalwareTips/MiniToolBox.PNG
• Flush DNS
• Report IE Proxy Settings
• Reset IE Proxy Settings
• Report FF Proxy Settings
• Reset FF Proxy Settings
• List content of Hosts
• List IP configuration
• List Winsock Entries
• List last 10 Event Viewer log
• List Installed Programs
• List Devices
• List Users, Partitions and Memory size.
• List Minidump Files

Close your browsers and click Go. Post the Result.txt located in the same directory as the tool.