Hi,
I recently noticed symptoms of a malware/virus infection. Some .exe files stopped working (e.g. Spotify and Malwarebytes) and their icons disappeared for no reason. I tried to install antivirus software such as Malwarebytes but failed as I got errors during installation. I now have issues installing and uninstalling some software (especially antivirus software). I did a bit of research and followed some instructions from various sources and it seems that the process that may be causing these symptoms is RuntimeBroker.exe. I tried to end the process but several instances of the same process are running at once, and they seem to be restarting every time I end the process. Could anyone please help me resolve this issue? I have attached some scan logs to this post and I hope they'll be of use.
Thanks in advance!
I recently noticed symptoms of a malware/virus infection. Some .exe files stopped working (e.g. Spotify and Malwarebytes) and their icons disappeared for no reason. I tried to install antivirus software such as Malwarebytes but failed as I got errors during installation. I now have issues installing and uninstalling some software (especially antivirus software). I did a bit of research and followed some instructions from various sources and it seems that the process that may be causing these symptoms is RuntimeBroker.exe. I tried to end the process but several instances of the same process are running at once, and they seem to be restarting every time I end the process. Could anyone please help me resolve this issue? I have attached some scan logs to this post and I hope they'll be of use.
Thanks in advance!
