SOLVED Problem with cmd keeps popping up every one hour.

Discussion in 'Malware Removal Assistance For Windows' started by Berryben97, Dec 22, 2017.

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  1. Berryben97

    Berryben97 New Member

    Dec 21, 2017
    5
    0
    Malaysia
    Windows 10
    Malwarebytes
    Operating System:
    Windows 10
    Are you using a 32-bit or 64-bit operating system?:
    64-bit (x64)
    Infection date and initial symptoms:
    early november 2017
    Current issues and symptoms:
    My cmd keeps popping up every hour with BITS admin saying "GoogleUpdateService", but I believe its a virus.
    Steps taken in order to remove the infection:
    Done several full scans but still nohing
    Logs added to help request:
    • FRST.txt
    • Addition.txt
    My cmd keeps popping up every hour with BITS admin saying "GoogleUpdateService", but I believe its a virus. Please help me.
     

    Attached Files:

  2. TwinHeadedEagle

    TwinHeadedEagle Removal Expert
    Staff Member

    Mar 8, 2013
    21,715
    2,654
    Malware Removal, Gaming
    Windows 7
    ESET
    Hello,


    [​IMG] Fix with Farbar Recovery Scan Tool

    [​IMG] This fix was created for this user for use on that particular machine. [​IMG]
    [​IMG] Running it on another one may cause damage and render the system unstable. [​IMG]

    Download attached fixlist.txt file and save it to the Desktop:

    Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

    • Right-click on [​IMG] icon and select [​IMG] Run as Administrator to start the tool.
      (XP users click run after receipt of Windows Security Warning - Open File).
    • Press the Fix button just once and wait.
    • If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
    • When finishes FRST will generate a log on the Desktop, called Fixlog.txt.

    Please attach it to your reply.
     

    Attached Files:

  3. Berryben97

    Berryben97 New Member

    Dec 21, 2017
    5
    0
    Malaysia
    Windows 10
    Malwarebytes
    Just done the fix.This is the log file
     

    Attached Files:

  4. TwinHeadedEagle

    TwinHeadedEagle Removal Expert
    Staff Member

    Mar 8, 2013
    21,715
    2,654
    Malware Removal, Gaming
    Windows 7
    ESET
    [​IMG] Fix with Farbar Recovery Scan Tool

    [​IMG] This fix was created for this user for use on that particular machine. [​IMG]
    [​IMG] Running it on another one may cause damage and render the system unstable. [​IMG]

    Download attached fixlist.txt file and save it to the Desktop:

    Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

    • Right-click on [​IMG] icon and select [​IMG] Run as Administrator to start the tool.
      (XP users click run after receipt of Windows Security Warning - Open File).
    • Press the Fix button just once and wait.
    • If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
    • When finishes FRST will generate a log on the Desktop, called Fixlog.txt.

    Please attach it to your reply.
     

    Attached Files:

  5. Berryben97

    Berryben97 New Member

    Dec 21, 2017
    5
    0
    Malaysia
    Windows 10
    Malwarebytes
    I ran it again
     

    Attached Files:

  6. TwinHeadedEagle

    TwinHeadedEagle Removal Expert
    Staff Member

    Mar 8, 2013
    21,715
    2,654
    Malware Removal, Gaming
    Windows 7
    ESET
    [​IMG] Fix with Farbar Recovery Scan Tool

    [​IMG] This fix was created for this user for use on that particular machine. [​IMG]
    [​IMG] Running it on another one may cause damage and render the system unstable. [​IMG]

    Download attached fixlist.txt file and save it to the Desktop:

    Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

    • Right-click on [​IMG] icon and select [​IMG] Run as Administrator to start the tool.
      (XP users click run after receipt of Windows Security Warning - Open File).
    • Press the Fix button just once and wait.
    • If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
    • When finishes FRST will generate a log on the Desktop, called Fixlog.txt.

    Please attach it to your reply.
     

    Attached Files:

  7. Berryben97

    Berryben97 New Member

    Dec 21, 2017
    5
    0
    Malaysia
    Windows 10
    Malwarebytes
    Did the fix again as you told me too
     

    Attached Files:

  8. TwinHeadedEagle

    TwinHeadedEagle Removal Expert
    Staff Member

    Mar 8, 2013
    21,715
    2,654
    Malware Removal, Gaming
    Windows 7
    ESET
    How is the situation now?
     
  9. Berryben97

    Berryben97 New Member

    Dec 21, 2017
    5
    0
    Malaysia
    Windows 10
    Malwarebytes
    so far the pop up hasn't appeared but I will keep updating if anything happens. Thank you so much.
     
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