Troubleshoot Problem with Windows Defender

[gonzalo]

Briefly explain your current issue(s)

Windows defender process still on after disable.

Steps taken to resolve, but have been unsuccessful

check windows in order the verify if this issue was caused by a malware but the system is clean. Zemana free, roguekiller and adwcleaner was used for it.

Hi, yesterday i reinstall windows 10 pro with the last stable build (1511). everything was good until i want to disable defender in order to use my 360 TS, but after i did it, there was a process related to that was still running. so i went to services to check it out and i found that, defender was still on (or some part of it) and without any option available for his disable. like this :

Spoiler

the process is MsMpEng.exe :

Spoiler

I need help for this cause is beyond my knowledge xD.

thanks.

 

[Deleted Member 333v73x]

Any instructions I give you are completely at your own risk in this post AND below!

Have you restarted after you disabled it?

 

[gonzalo]

yes i do. also, i forget to mention. the windows defender folder i locked, so i cant terminate the process manually.

 

[Deleted Member 333v73x]

yes i do. also, i forget to mention. the windows defender folder i locked, so i cant terminate the process manually.

Windows will protect all WD processes and folders so you can't terminate them. As far as my knowledge goes have you tried installing another AV?

 

[gonzalo]

no yet, i will download qihoo right now.

 

[JM Safe]

Hello,

try to download your AV, and if the problem is not solved yet, try to download this free software: NoDefender – Disable Windows Defender In Windows 10 With Few Clicks

 

[JM Safe]

Actually there is also another method to disable it:

1. Tap on the Windows-key to open the Start Menu.
2. Type regedit.exe and hit enter.
3. Confirm the UAC prompt to continue.
4. Navigate to the following key: HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows Defender
5. Double-click on DisableAntiSpyware and set it to 1 to disable WD.
6. If the preference does not exist, right-click on Windows Defender and select New > Dword (32-bit) Value, and name it DisableAntiSpyware.

 

[gonzalo]

Hello,

try to download your AV, and if the problem is not solved yet, try to download this free software: NoDefender – Disable Windows Defender In Windows 10 With Few Clicks

yes, i already do it. the process still on

I advise against trying to tamper with processes/services related to either the Windows OS or security software. Success of doing so may result in unexpected issues.

As opposed to just disabling the real-time protection in Windows Defender, have you gone to Options > Administrator Options and unchecked the option "Use Windows Defender"? If not, try doing this and then rebooting and checking if the issue still persists.

i do all of this. nothing happen.

 

[JM Safe]

yes, i already do it. the process still on

i do all of this. nothing happen.

After NoDefender, have you tried my second method?

 

[gonzalo]

Wait!!, the second solution (NoDefender) works look

Detenido means : disable

many thanks guys, jo man

 

[JM Safe]

Wait!!, the second solution (NoDefender) works look

Detenido means : stop it/disable

many thanks guys, jo man

You are welcome, I'm glad that it works

 

[TheMalwareMaster]

I also noticed on my Windows 7 VM when i was testing quihoo that Windows 7 defender was still active as an anti spyware program (security center in the control panel)