Ransomware attack shuts down Sierra Wireless IoT maker


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Aug 17, 2014
Sierra Wireless, a world-leading IoT (Internet of Things) solutions provider, today disclosed a ransomware attack that forced it to halt production at all manufacturing sites.

The Canadian multinational headquartered in Richmond, British Columbia, has more than 1,300 employees worldwide, develops communication equipment, and has research and development centers in North America, Europe, and Asia.

Its products (including wireless modems, routers, and gateways) sold directly to OEMs are used by various industries, including automotive and transportation, energy, healthcare, industrial and infrastructure, computing, networking, and security.

The ransomware attack hit Sierra Wireless' internal network over the weekend, on March 20. The company says that the attack did not impact any customer-facing services or products.

"At this time, Sierra Wireless believes the impact of the attack was limited to Sierra Wireless systems, as the company maintains a clear separation between its internal IT systems and customer facing products and services," the company said in a press release published today.

Following the attack, the company also had to shut down manufacturing plants worldwide, and it expects to resume production and operations soon.

"The company's website and other internal operations have also been disrupted by the attack," the IoT maker added.

Sierra Wireless's website is currently displaying a "site is under maintenance message."
Once the company learned of the attack, its IT and operations teams immediately implemented measures to counter the attack in accordance with established cybersecurity procedures and policies that were developed in collaboration with third-party advisors. These teams, with the assistance of these and additional third-party advisors, believe they have addressed the attack, and are currently working to bring Sierra Wireless’ internal IT systems back online. — Sierra Wireless