Solved Reimage pop up problem

[Iconoclast]

Hey

I have random pop ups with first reimage and alibaba ads. I tried everything. I tried all the things in your blog, and even tried zoek as you had mentioned to another user.

Please advise. Would reallly appreciate any kind of help thanks

 

[Iconoclast]

I also wanted to add that after all the aforementioned procedures, the pop up does not come as much.

 

[TwinHeadedEagle]

Hello,

Fix with Farbar Recovery Scan Tool

This fix was created for this user for use on that particular machine.

Running it on another one may cause damage and render the system unstable.

​

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Press the Fix button just once and wait.
• If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
• When finished FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.

 

[Iconoclast]

Hey thanks for that. I hope I didnt mess up my computer by applying the previous instructions. I have attached the file. Will have to wait and see if its fixed as the pop ups are random

thanks again

 

[TwinHeadedEagle]

Okay, please let me know.

 

[Iconoclast]

Btw is there anyway of finding out how it got into my system so I can take precaution next time?

 

[TwinHeadedEagle]

We'll come to that when everything is okay.

 

[Iconoclast]

It seems to be resolved. No pop up so far thanks

 

[Iconoclast]

Is there a way to donate to the site? You really saved me a lot of hassle!

 

[TwinHeadedEagle]

You can donate to me, I have Donate button in my signature. Thanks

 

[Iconoclast]

Hey, unfortunately the advert came back!

 

[Iconoclast]

Just as a note, I havent downloaded anything, or gone to any sites that would possibly be storing any such viruses in this time. I did use the internet extensively in this time and did not get any pop ups, but all of a sudden it came back.

please advise

 

[TwinHeadedEagle]

Is it happening in all browsers?

 

[Iconoclast]

I have bot IE and Chrome. The pop up comes on both

 

[TwinHeadedEagle]

Scan with Farbar Recovery Scan Tool

Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Make sure that Addition.txt option is checked.
  
  
  
  
  
• Press Scan button and wait.
• The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.

Please attach report into your next reply.

 

[Iconoclast]

Sorry i was traveling today. I have attached the addition file.

 

[TwinHeadedEagle]

Fix with Farbar Recovery Scan Tool

This fix was created for this user for use on that particular machine.

Running it on another one may cause damage and render the system unstable.

​

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Press the Fix button just once and wait.
• If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
• When finished FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.

 

[Iconoclast]

Hi,

there was already an FRST file on the desktop from the previous scan. I didnt delete it. I am not sure if it has written over the previous file or not. I have attached it.

 

[TwinHeadedEagle]

You need to attach Fixlog.txt.

 

[Iconoclast]

i apologize.