SOLVED Reimageplus strikes again, and again, and again

Discussion in 'Malware Removal Assistance For Windows' started by maffa, Jul 4, 2017.

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  1. maffa

    maffa Level 1

    Jul 4, 2017
    6
    21
    ITALY
    Windows 10
    Malwarebytes
    Operating System:
    Windows 10
    Are you using a 32-bit or 64-bit operating system?:
    64-bit (x64)
    Infection date and initial symptoms:
    June 29 i think. First a popup from an indian scammer site (which is quite new to me since i dont live in an English speaking country) then reimageplus and a few other would appear as redirect, popups and popunders.
    Current issues and symptoms:
    Cannot use chrome as any attempt to click anywhere on any page (even a blank pages) results on a redirect, a popup or a popunder. Only chrome is affected, i am currently using Edge.
    Steps taken in order to remove the infection:
    Malwarebytes, avira, avast, adwcleaner, spybot search and destroy, ccleaner, cleaned cache several times. i only got a number of false positives which i deleted anyways for good measure. Excluded reimageplus on hosts file to prevent further infections. Uninstalled and reinstalled Chrome to no avail.
    Logs added to help request:
    • FRST.txt
    • Addition.txt
    • I've also uploaded logs from other scans that I've performed
    I usually use Win Defender and AdBlock as security softwares, and Ccleaner and Wise registry cleaner for general maintenance.

    Thank you for your time and effort.
     

    Attached Files:

  2. TwinHeadedEagle

    TwinHeadedEagle Removal Expert
    Staff Member

    Mar 8, 2013
    21,195
    2,608
    Malware Removal, Gaming
    Windows 7
    ESET
    Hello,

    Is this happening only with Chrome?
     
    maffa likes this.
  3. maffa

    maffa Level 1

    Jul 4, 2017
    6
    21
    ITALY
    Windows 10
    Malwarebytes
    Hi! as i wrote above, i tried both cleaning repeteadly the cache, and yes it happens only with Chrome, but resets and uninstals didnt get me any good.

    I forgot to mention i also checked HijackThis to no avail either.
     
  4. TwinHeadedEagle

    TwinHeadedEagle Removal Expert
    Staff Member

    Mar 8, 2013
    21,195
    2,608
    Malware Removal, Gaming
    Windows 7
    ESET
    Your computer isn't infected. You should install an ad blocker: uBlock Origin
     
    maffa likes this.
  5. maffa

    maffa Level 1

    Jul 4, 2017
    6
    21
    ITALY
    Windows 10
    Malwarebytes
    hoiw can it not be? i cannot even load new pages properly without having popups and popunders..? It had never happened before...
     
  6. TwinHeadedEagle

    TwinHeadedEagle Removal Expert
    Staff Member

    Mar 8, 2013
    21,195
    2,608
    Malware Removal, Gaming
    Windows 7
    ESET
    Can you check your extensions in chrome?

    Type chrome://extensions in address bar.
     
    maffa likes this.
  7. maffa

    maffa Level 1

    Jul 4, 2017
    6
    21
    ITALY
    Windows 10
    Malwarebytes
    Sure: AdBlock, Adobe reader and Video Downloader All. I downloaded them all some time ago on purpose from the proper channel.

    I wish to make clear that as soon as a page whatsoever downloads, an overlay is loaded on top of it where any click no matter the place starts the redirects popups and popunders. I checked it via Chrome's own developer tools.
     
  8. TwinHeadedEagle

    TwinHeadedEagle Removal Expert
    Staff Member

    Mar 8, 2013
    21,195
    2,608
    Malware Removal, Gaming
    Windows 7
    ESET
    [​IMG] Fix with Farbar Recovery Scan Tool

    [​IMG] This fix was created for this user for use on that particular machine. [​IMG]
    [​IMG] Running it on another one may cause damage and render the system unstable. [​IMG]

    Download attached fixlist.txt file and save it to the Desktop:

    Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

    • Right-click on [​IMG] icon and select [​IMG] Run as Administrator to start the tool.
      (XP users click run after receipt of Windows Security Warning - Open File).
    • Press the Fix button just once and wait.
    • If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
    • When finishes FRST will generate a log on the Desktop, called Fixlog.txt.

    Please attach it to your reply.
     

    Attached Files:

    Sunshine-boy likes this.
  9. maffa

    maffa Level 1

    Jul 4, 2017
    6
    21
    ITALY
    Windows 10
    Malwarebytes
    Unfortunately the fix didnt work. Chrome is as erratic as it was before.
     

    Attached Files:

  10. maffa

    maffa Level 1

    Jul 4, 2017
    6
    21
    ITALY
    Windows 10
    Malwarebytes
    Wait, i did a Chrome reset after your fix and it seems everything is back on course. I will keep you posted for updates but as for now everything seems okay... thank you for your help
     
    Sunshine-boy likes this.
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