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System logs
I did not upload the FRST.txt logs

Mave

New Member
Hello.
Recently my antivirus (MalwareBytes if it helps) scanned 9 threats,which seemed to delete uTorrent. I thought it was a mistake,so after installing it again,it downloaded some other apps (Opera and WebCompanion which should be deleted). One of them is Ad-aware SecureSearch. When I found it was my default search engine I changed it in the settings but a day later it was on my homepage and was set as my default search engine again. Is there anything I can do to prevent this from happening again? If it helps,I'm using Windows 10 and Mozilla Firefox.
 

nasdaq

Moderator
Verified
Staff member
Hello, Welcome to MALWARETIPS.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
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[/b][/b]Download the Farbar Recovery Scan Tool (FRST).
Choose the 32 or 64 bit version for your system.
and save it to a folder on your computer's Desktop.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

How to attach a file:
In the Reply section in the bottom of the topic Select Click the Attach Files.
Navigate to the location of the File.
Click the file. It will appear in the reply section.
Click the Post Reply button.

Please post the logs for my review.

Wait for further instructions
 

nasdaq

Moderator
Verified
Staff member
Hi

Please download the attached Fixlist.txt file to the same folder where the Farbar tool is running from.
The location is listed in the 3rd line of the FRST.txt log you have submitted.

Run FRST and click Fix only once and wait.

The Computer will restart when the fix is completed.

It will create a log (Fixlog.txt) please post it to your reply.
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Please post the Fixlog.txt and let me know what problem persists.
 

Attachments

nasdaq

Moderator
Verified
Staff member
Hi,

Attention is required on your System Restore.

SystemRestore: On => Error -> 6.89 GB
Error: (0) Failed to create a restore point.


Let's check it out
Download Farbar's Service Scanner utility
and Save to your Desktop.
If using Windows 7 or above, Right-Click on fss.exe and select Run As Administrator.
If using XP, double-click to start.
Answer Yes to ok when prompted.
If your firewall then puts out a prompt, again, allow it to run.
Once FSS is on-screen, be sure the following items are checkmarked:
Internet Services
Windows Firewall
System Restore
Security Center/Action Center
Windows Update
Windows Defender
Other Services


Click on "Scan".
It will create a log (FSS.txt) in the same directory the tool is run.
Copy & Paste contents of FSS.txt into your reply.
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