- Jul 27, 2015
Royal Mail confirmed a "cyber incident" has disrupted its ability to send letters and packages abroad, and also caused some delays on post coming into the UK.
The postal service, and the UK's National Cyber Security Centre and National Crime Agency, issued similar statements about the IT SNAFU on Wednesday, with Royal Mail advising customers to stop sending international mail until it fixed the problem."We're experiencing disruption to our international export services and are temporarily unable to dispatch items to overseas destinations," the organisation tweeted. "We strongly advise customers to hold any export items while we work to resolve the issue." Royal Mail added it was "sorry for any disruption this may cause," and would not comment further. This is a developing story; we'll keep you updated as we confirm any other details.
The National Cyber Security Centre (NCSC) said it was "aware of an incident affecting Royal Mail Group Ltd" in a statement.