Samsung Could Start Second Note 7 Recall After “Safe” Model Exploded on Plane

Jack

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Samsung might launch a second recall of the Galaxy Note 7 after one of the safe replacement units caught fire on a passenger jet on Wednesday, former officials working with the Consumer Product Safety Commission (CPSC) explained.

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The South Korean firm has nearly finalized the original recall of 2.5 million units, but preliminary data shows that a certain percentage of the replacement units are also suffering from overheating, which in some cases leads to devices catching fire even when not charging.

The most recent case took place on Wednesday when what was believed to be a replacement Note 7 - this hasn’t been confirmed just yet, but Samsung and the CPSC are currently investigating this possibility - caught fire on a Southwest Airlines flight, just when the plane was getting ready to take off.

The smoke emitted by the phone triggered the evacuation of the plane, and the flight was canceled, with no injuries reported whatsoever.

And now former CPSC officials explain that, if this was indeed a replacement Note 7 unit, Samsung might have no other option than to issue a second recall to get phones that are prone to catching fire off the market.

“If it’s the fixed phone and it started to smoke in his pocket, I’m going to guess there’ll be another recall,” Pamela Gilbert, former executive director of CPSC, was quoted as saying by Bloomberg. “That just doesn’t sound right.” The former CPSC agent then went on to add that the agency could have a decision as early as next week as this is “not something you want to leave hanging.”

Nancy Nord, who served as chairwoman of the CPSC, also explained that a second recall is indeed possible, although this rarely takes place. “Certainly [Samsung] could [issue] another recall, if it appears this is something beyond an aberration,” she noted, adding that the investigation must first determine if this was indeed a replacement Note 7 and the cause of the fire.



Read more: http://news.softpedia.com/news/sams...ter-safe-model-exploded-on-plane-509050.shtml
 
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Entreri

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May 25, 2015
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Apple is the clear winner. iPhone 7 Plus is very impressive, A10 is so much faster compared to competitors best, see the scores (2+ times faster) and an awesome camera.

Pixel is mediocre, Note 7's exploding. I was waiting for Google's phone meh, getting an iPhone 7 Plus.
 

Azure

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You know at this point they should just spin the news in their favor and called them Samsung: The Michael Bay Edition
 
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Exterminator

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High-end smartphones should last longer than a year, otherwise how can consumers say it's value for money, when dishing out up to $1000 per year (inc. Accessories).
What are your thoughts about Samsung post-Note 7?
I thought it was a very good phone until all this started. However I am not one to jump on a new phone every year they come out with one.
My Note 5 severs me well for my use however with these recent problems I might consider buying another phone than a Samsung.
 

jamescv7

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Mar 15, 2011
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Samsung manufacturing products should be a wake up call to other companies where quality is important than quantity of unnecessary features.

Yes performance is important, but make sure the hardware can run throughout the process.
 

Solarquest

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Samsung manufacturing products should be a wake up call to other companies where quality is important than quantity of unnecessary features.

Yes performance is important, but make sure the hardware can run throughout the process.

I completely agree..nowadays cheap and fast (as market share and profit)are more important than quality.
I hope the forecadt 17 billion impact will be high enough to "wake up" other companies too..
 

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