save on is back with more stuff and key

[senorkevin]

I ran Malwarebytes and it found 106 problems. Save on is back with more including a key file and other stuff. When I tried to save the log it came up with not responding. Please help!
I ran FRST and uploaded the results.

 

[TwinHeadedEagle]

Fix with Farbar Recovery Scan Tool

This fix was created for this user for use on that particular machine.

Running it on another one may cause damage and render the system unstable.

​

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Press the Fix button just once and wait.
• If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
• When finished FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.

Fix with AdwCleaner

Please download AdwCleaner by Xplode and save the file to your desktop.

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
• Follow the prompts and click Scan.
• When finished, please click Clean.
• Upon completion, click Report. A log (AdwCleaner[S*].txt) will open.

Please include the contents of that file in your reply.

 

[senorkevin]

Fix with Farbar Recovery Scan Tool

This fix was created for this user for use on that particular machine.

Running it on another one may cause damage and render the system unstable.

​

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Press the Fix button just once and wait.
• If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
• When finished FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.

Fix with AdwCleaner

Please download AdwCleaner by Xplode and save the file to your desktop.

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
• Follow the prompts and click Scan.
• When finished, please click Clean.
• Upon completion, click Report. A log (AdwCleaner[S*].txt) will open.

Please include the contents of that file in your reply.

 

[senorkevin]

Here is the report. My computer restarted. I will upload the ad ware report when completed.

 

[senorkevin]

Report from adwcleaner...

 

[TwinHeadedEagle]

How is your PC now?

 

[senorkevin]

It seems to be better. Should I run malwarebytes to check?

 

[TwinHeadedEagle]

It would be good.

 

[senorkevin]

Found 21...
Here is the report...
Do I just put them into quarantine?
Should I delete the infected files?

 

[senorkevin]

I have 3 folders called,
abnclmkdjkjdfedceflcadamfckpkaff
ffhpbljidccjiaheccnejiledjfiafpp
hgcbekfjcjanabcadhmnilbgnfdjjnoe

Is that normal?

 

[senorkevin]

What should I do?

 

[TwinHeadedEagle]

You can delete these folders and quarantine everything malwarebytes finds.

 

[TwinHeadedEagle]

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to me or any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!