Searchnu invades google chrome

Hodgeman

New Member
Thread author
Mar 20, 2013
3
Hi, i downloaded a freeware unzipper called izip and have been trying to eradicate its effects from google chrome. I followed some removal instructions from malwaretips.com and got to the running of the adware remover (step 3), just prior I tried opening google chrome and the screen appeared as I remembered it but I continued as I thought the complete solution would be advisable, however after running the adware remover I tried opening chrome again and got a reduced set of icons and a message saying that settings were lost. I abandoned the fix at this point thinking that maybe only the settings needed fixing. When I open chrome now I just get Chrome web store. As you can probably tell I'm not only new to forums but aged 65 I'm lagging a bit in techno knowledge. (HP Pavillion; W7; 6 mnths old) I'm using my laptop to send this
 

Ink

Administrator
Verified
Jan 8, 2011
22,490
Welcome Hodgeman.

For further assistance, please visit our Malware Removal Assistance section.
 

jamescv7

Level 85
Verified
Honorary Member
Mar 15, 2011
13,070
Hello and welcome to our community. Our remover will guide you from that certain situation just go to the link stated by Earth. :)
 

kuttus

Level 2
Verified
Oct 5, 2012
2,697
STEP 1: Run a scan with OTL by OldTimer
<ol><li>Download the OTL utility using the below link :
<><a title="External link" href="http://oldtimer.geekstogo.com/OTL.exe" rel="nofollow external">OTL DOWNLOAD LINK</a> <em>(This link will automatically download OTL on your computer)</em></></li>
<li>Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
<img src="http://malwaretips.com/blogs/wp-content/uploads/2012/07/OTL-logo.png" alt="" title="OTL-logo" width="106" height="118" class="alignnone size-full wp-image-3946" /></li>
<li>When the window appears, <>underneath Output</> at the top change it to <>Minimal Output</>.</li>
<li>Check the boxes beside <>LOP Check</> and <>Purity Check</>.</li>
<li>Click the<> Run Scan</> button.
<img src="http://malwaretips.com/blogs/wp-content/uploads/2012/07/OTL.png" alt="" title="OTL" width="658" height="584" class="alignnone size-full wp-image-3945" /></li>
<li>When the scan completes, it will open two notepad windows. <>OTL.Txt</> and <>Extras.Txt</>. These are saved in the same location as OTL.
<>Please post this 2 logs in your first reply.</>.</li></ol>

Settings You need to Select in OTL
  1. Click the Scan All Users checkbox.
  2. Change Standard Registry to All.
  3. Check the boxes beside LOP Check and Purity Check.
<em>Note: If OTL.exe will not run, it may be blocked by malware. Try these alternate versions: <a title="External link" href="http://www.itxassociates.com/OT-Tools/OTL.scr" rel="nofollow external">OTL.scr</a>, or <a title="External link" href="http://oldtimer.geekstogo.com/OTL.com" rel="nofollow external">OTL.com</a>.</em>

<hr />
 
Last edited by a moderator:

Hodgeman

New Member
Thread author
Mar 20, 2013
3
[attachment=4000][attachment=4001]Included the 2 txt files requested;
 

Attachments

  • Extras.Txt
    87.3 KB · Views: 95
  • OTL.Txt
    122.8 KB · Views: 109

kuttus

Level 2
Verified
Oct 5, 2012
2,697
STEP 1: Run the below OTL fix
<ol><li>Start <>OTL.exe</></li>
<li>Copy/paste the following text written <>inside of the code box</> into the <>Custom Scans/Fixes</> box located at the bottom of OTL
Code:
:OTL
O2 - BHO: (Search-Results Toolbar) - {7abe12ca-e995-4ab4-9a4e-ef8820a20182} - C:\Program Files (x86)\Search Results Toolbar\Datamngr\SRTOOL~1\searchresultsDx.dll (APN LLC)
O3 - HKLM\..\Toolbar: (Search-Results Toolbar) - {7abe12ca-e995-4ab4-9a4e-ef8820a20182} - C:\Program Files (x86)\Search Results Toolbar\Datamngr\SRTOOL~1\searchresultsDx.dll (APN LLC)
[2013/03/15 12:36:19 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Search Results Toolbar


:Files
C:\Program Files (x86)\Search Results Toolbar

:commands
[emptytemp]
[reboot]
<>NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system</></li>
<li>Then click the <>Run Fix</> button at the top</li>
<li>Let the program run unhindered, reboot when it is done</li>
<li>Attach the new log produced by OTL (C:\_OTL)</li>
</ol>

<hr />
STEP 2: Run a scan with Junkware Removal Tool

Please download Junkware Removal Tool to your desktop from here
  • Turn off your antivirus software now to avoid potential conflicts
  • Double-click to run the tool. For Windows Vista or 7 users, right-click the file and select Run as Administrator
  • The tool will open and start scanning your system
  • Please be patient as this can take a while to complete depending on your system's specifications
  • On completion, a log (JRT.txt) will be saved to your desktop and will automatically open
  • Post the contents of JRT.txt into your next reply




STEP 3: Run a scan with AdwCleaner

<ol><li>Download AdwCleaner from the below link.
<><a href="http://general-changelog-team.fr/fr/downloads/finish/20-outils-de-xplode/2-adwcleaner" target="_blank">ADWCLEANER DOWNLAOD LINK</a></> (This link will automatically download Security Check on your computer)</li>

<li>Close all open programs and internet browsers.</li>
<li>Double click on <>adwcleaner.exe</> to run the tool.</li>
<li>Click on <>Delete</>,then confirm each time with <>Ok</>.</li>
<li>Your computer will be rebooted automatically. A text file will open after the restart.</li>
<li>Please post the contents of that logfile with your next reply.</li>
<li>You can find the logfile at <>C:\AdwCleaner[S1].txt</> as well.</li>
</ol>
<hr/>
 
Last edited by a moderator:

Hodgeman

New Member
Thread author
Mar 20, 2013
3
kuttus said:
STEP 1: Run the below OTL fix
<ol><li>Start <>OTL.exe</></li>
<li>Copy/paste the following text written <>inside of the code box</> into the <>Custom Scans/Fixes</> box located at the bottom of OTL
Code:
:OTL
O2 - BHO: (Search-Results Toolbar) - {7abe12ca-e995-4ab4-9a4e-ef8820a20182} - C:\Program Files (x86)\Search Results Toolbar\Datamngr\SRTOOL~1\searchresultsDx.dll (APN LLC)
O3 - HKLM\..\Toolbar: (Search-Results Toolbar) - {7abe12ca-e995-4ab4-9a4e-ef8820a20182} - C:\Program Files (x86)\Search Results Toolbar\Datamngr\SRTOOL~1\searchresultsDx.dll (APN LLC)
[2013/03/15 12:36:19 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Search Results Toolbar


:Files
C:\Program Files (x86)\Search Results Toolbar

:commands
[emptytemp]
[reboot]
<>NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system</></li>
<li>Then click the <>Run Fix</> button at the top</li>
<li>Let the program run unhindered, reboot when it is done</li>
<li>Attach the new log produced by OTL (C:\_OTL)</li>
</ol>

<hr />
STEP 2: Run a scan with Junkware Removal Tool

Please download Junkware Removal Tool to your desktop from here
  • Turn off your antivirus software now to avoid potential conflicts
  • Double-click to run the tool. For Windows Vista or 7 users, right-click the file and select Run as Administrator
  • The tool will open and start scanning your system
  • Please be patient as this can take a while to complete depending on your system's specifications
  • On completion, a log (JRT.txt) will be saved to your desktop and will automatically open
  • Post the contents of JRT.txt into your next reply




STEP 3: Run a scan with AdwCleaner

<ol><li>Download AdwCleaner from the below link.
<><a href="http://general-changelog-team.fr/fr/downloads/finish/20-outils-de-xplode/2-adwcleaner" target="_blank">ADWCLEANER DOWNLAOD LINK</a></> (This link will automatically download Security Check on your computer)</li>

<li>Close all open programs and internet browsers.</li>
<li>Double click on <>adwcleaner.exe</> to run the tool.</li>
<li>Click on <>Delete</>,then confirm each time with <>Ok</>.</li>
<li>Your computer will be rebooted automatically. A text file will open after the restart.</li>
<li>Please post the contents of that logfile with your next reply.</li>
<li>You can find the logfile at <>C:\AdwCleaner[S1].txt</> as well.</li>
</ol>
<hr/>



I have run step 1 and include the txt file
 
Last edited by a moderator:

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